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Customer Ratings & Reviews

$549.99
Save $220
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 872 reviews
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It cleans my clothes very well and has a lot of washing options. Only issue I find with it is that the wash times are longer than I am used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very clean clothes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most money I've ever spent on an appliance but I can honestly say it bring me joy. The clothes come out very clean and smelling great. I love the little alert sings it plays. My only quibble is that the agitator is no joke and sometimes my pants are basically tied in a knot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. It has a lot of different settings and works very well. Very quiet and it even plays a song for you when its done. Im short so its hard for me to reach in and get the clothes out but a pair of tongs helps with that.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there shortnkrazy2, I am so glad to hear you are pleased with your Samsung Washer. Thank you for taking the time to share with us. We are happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to hate laundry but now I swear I find an excuse to throw in a load. It’s very spacious. It looks small in the photos but I was genuinely surprised at the space. I love that it has an agitator. Has cute music once it’s done with the cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer combo.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo is amazing. Clothes come out clean and they dry ON THE FIRST TIME. Thats huge. Coming from a horrible whirlpool unit that fell apart multiple times after 4 years of use, this seems much higher quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung never disappoints!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! This is my second time purchasing a Samsung. My old one never needed to be repaired, I just decided to make this purchase because I wanted a black washer to match my washroom decor LOL!

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy! Shakes like crazy and it washes for hours unless you don’t manually move it from cycles

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JuanJ,

      We are here to help you with the experience of vibration on this Samsung washing machine model.

      Shared below is a Samsung video and links that will cover the basics and will guide you through the steps to take with the washing machine.

      Washing machine shakes & vibrates or is noisy:
      https://www.youtube.com/watch?v=ywOrH59K9Rw

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      The best laundry load size for your Samsung washing machine and dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      I have also shared the user manual link of this model below. Please turn to page 18 for additional steps to take.

      https://downloadcenter.samsung.com/content/UM/202302/20230210095148138/AUTOWASHER_SG_DC68-04037S-00_EN_CFR_MES_2022.06.23.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145642980 to help our team pull up your information.

      Leo Samsung

  • Rated 4 out of 5 stars

    Nice washer but so deep a step stool is needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washing machine does what it's supposed to do, so I'm happy. The only thing I do not like is how deep it is. I have to stand on a stool in order to get the clothes off of the bottom of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being two weeks away from the house and finding the my washer not working properly there was my brain thinking go to Best Buy go to to Best Buy I had a good deal now with my new Samsung washer machine thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes my clothes proficiently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is great!!! I was nervous because the first one I purchased wouldn't turn on after I got it home. Best Buy took care of the situation for me and I appreciate it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are thoroughly enjoying this new samsung washer and dryer. Glad that they brought back the active agitator. Nothing but good things with the bew settings, especially, the washer does not hold any water after a wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly clean clothes but it burned out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working and washing perfectly but it burned out the 5th time I use it. I didn’t even overload it. There were only two small blankets.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse purchase ever!!! I didn’t have it a week when it burned out. I used it maybe five times when it burned out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Maytag washer but after that one kept braking i thought give Samsung a chance so i did and could not be happier works great and my water bill is lowered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love its features and the music it plays at the end of washing. Only problem for me is I cannot reach the bottom of the washer. I'm 5'3" and just too short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Love the color. It’s cool, it’s sleek, it’s fabulous!! Old school top loader lover. Con: I’m 4’11” and sometimes need the step stool. But I’m going to buy a cool one to match!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there! I certainly agree this is a very sleek and fabulous washing machine! We are honored to be apart of your home! ^Shay Samsung

  • Rated 3 out of 5 stars

    Bad sensor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water sensor was bad at the start and would only wash in hot water no matter what setting. They replaced the unit and so far so good. I do not like that you cant make setting adjustments when you pause a load. You have to actuall change the wash setting then go back to the original to change anything else like temperature, etc. Make sure you have it set correctly at the start.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Deni! We appreciate you for taking your time to tell us about your experience, because you are a valued member of the Samsung family your experience matters to us. Your feedback helps us to understand where we can take steps to improve our products and services. Again thank you for being an important part of the Samsung family. ^Nic Samsung

  • Rated 5 out of 5 stars

    Beautiful and works amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it big and washes huge loads so good and did i say i love it. Dont have any complaints it arrived fast and it iscwell worth the price anddddd i LOVE IT!!!!!@

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why everyone says this is such a great machine. Seems to me like you actually have to put in huge loads to really get the benefit of the agitator. Clothes don't seem to be any more clean than they were with our 30 year old Whirlpool. Also can't smartthings to link with me alexa app for voice control, and no help from smartthings people. They axed my review of them because I put a dirty word in the description! Not really impressed for the price we paid for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Storm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, Great Color, Great Value. This machine is quiet when in use & has multi settings for your needs. Im also loving the water jet to prewash stains. The easy close door is a plus!

    I would recommend this to a friend