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Customer Ratings & Reviews

$549.99
Save $220
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 872 reviews
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the different options it has from how hot to how high you want the water level. It is pretty deep and has a good amount of power. The best thing is when it’s done it plays a cute tune that my kids especially like!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Moniz, I would like to congratulate you on your new Samsung Dryer and really appreciate you taking the time out of your day to share you experience. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles our laundry needa with ease. Between my daily work clothes and my kid making spills we always have a decent amount of laundry and this handles it all quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I have ever owned. Works and looks great. Spins so well that the clothes are only lightly damp when the wash is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung gets the cloths clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It works well cleans cloths much better than the old one I had that’s for sure. I was skeptical about a Samsung appliance but it’s great so no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans well, and makes the clothes feel so much softer than an old school washer. My water bill went down after using this washer as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this machine. Actually gets the dog hair off of my black clothes. Will never go back to a front load again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Mandybu, I would like to congratulate you on your new Samsung Washer and appreciate you taking the time to share your feedback on your new appliance. We are pleased to see you are happy with your new machine providing great results. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with lots of cool features. Very nice looking and holds a ton of laundry! Works well and even figures out what water level to use on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works really great. Installation service did a good job getting it set up. My only complaint is that I stand on my tiptoes to get the clean laundry out -- lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD DEAL

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL KICKIN STRONG 12 MOUTHS NO PROBLEMS. WASHING GREAT. DRYER NOT SO GOOD HAVE TO DRY 2 TIMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got this in an open box and got a great deal on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in an open box and got a great deal on it they were wonderful service to me I would highly recommend the Jackson Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy worst service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst customer service. My washer was supposed to be delivered Dec 24 which is on my receipt. I called and the best delivery date is Jan 14 or I can pick up on the 7th.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It really gets our clothes clean. Only problem is the tub is deep so I got a grabber.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a first time home buyer and decided to go Samsung on all my appliance. Works great and you can even manage them on the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my Samsung washer. The salesman was very polite and helpful. The delivery guys was in and out. Overall, I had a pleasant experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school welcomes new school. Initially I didn’t like it, but has learned to love it since it effectively works and meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very nice and quiet,the dryer is everything I could ask for. It’s a very nice set please with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was the best investment option for my family everyone enjoys laundry day thanks to the different functions this appliance offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks great, people we’re great also besides the fact that they didn’t install it when I cleary asked for that but other then that the washer is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed and satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a washer after 20+ years with my previous one. Samsung sets the bar for innovation in technology and this product, lives up to the standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilove this washer. It has different options on it to wash, more important is the great service I got at best buy. they were very patient and helpful

    I would recommend this to a friend