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Customer Ratings & Reviews

Your price for this item is $579.99
The comparable value price is $769.99

Customer reviews

Rating 4.6 out of 5 stars with 164 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator for its cleaning performance, quiet operation, and ease of use. Many appreciate the washer's capacity and the inclusion of an agitator, finding it to be a good value for the price. However, some users experienced issues with the spin cycle and reported concerns about the washer's long-term reliability. A few also noted limitations with water temperature control and occasional balance problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 164 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does what I need it to do.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does not have all the bells and whistles of much more expensive machines, but it has been a great machine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the high side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using this washing machine for about a month. So far it has been quite satisfactory as far as performance. However, it's on the high side so shorter users have to stand on a stool to reach in and get all the washed clothes out. We've never had this problem with top loading washing machines before. That's a drawback of buying online without seeing it in a store first.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in the area so nicely. I love how it jingles when you turn it on and when the wash is done. Every wash has been amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine clean my clothes good very good smell good.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Less than 2 years and machine stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in Jan 2024 - it was delivered Feb 2024. After less than 2 years, today the machine stopped working during the rinse cycle and there's a burning smell. I use the washer maybe 2-3 times per week - so not even excessive use. Of course, neither Samsung or BB cover the product for more than a year. Very disappointing that an appliance cannot even last for 24 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VickiM,

      We understand the value of having functional appliances at home. We can assist you with your washer.

      Here is a link to help you with your washer that stopped working. Please check the embedded words, and click "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine does not spin at all
      https://www.samsung.com/us/support/troubleshoot/TSG10003486/

      Additionally, below is a link to help with the burning smell in your washer. Please click the option "Washing machine has a burning smell" for more details.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshoot/TSG10007246/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150802931) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item on sale. Purchased warranty with it & so far the washer is working great. Very quiet aswell.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service GREAT WASHER, it came in before time due which was a relief

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for mom

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves the washer! It was a birthday gift for her and replaced an old washer that was long over due.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised by how quiet it is. Everything else meets expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is amazing. Cleanse clothes throughly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super impressed by this washing machine! It makes the clothes clean, it’s fast, and it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. At first I didn’t like it because the lid locks when the washer starts, but I discovered I can pause the washer and the lid will unlock, I can open it and add clothes or more detergent. Hit start and it continues. I also love being able to control the amount of water. I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has definitely improved their washers. Really like the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is bigger than expected. Works well for now.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Compact and Effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first was worried it would not meet our needs. But it works great and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NewtonWash

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well each time we use it, easy to start and if needed make changes in settings

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. Simple, and I personally like the agitator. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ray

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of wash options. Clean cycle comes up automatically. Washes very nicely. Really like the soap drawer

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for a few months now and it is great - I may be sticking with Samsung for a long long time

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The washer does the job and more! 10/10

    I would recommend this to a friend
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