Customer Ratings & Reviews
- Model:
- WA44A3205AW
- SKU:
- 6447505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine to get the work done. It could be better
I would recommend this to a friendAgitator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our clothes started to smell more fresh with the agitator.
I would recommend this to a friendperfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.same, the color is the best and it works perfectly fine for me
I would recommend this to a friendFor the points
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good doing everything I need it to do…..
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would recommend to friends and family.
I would recommend this to a friendNot received
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave a 1 star because it’s been a month and I have not received the machine yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
nothing great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small tub .does not get soiled clothes clean.auto leveldoes not work.active water jet is much to do about nothing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there gasdryer, I understand you are having some concerns with your Samsung Washer not cleaning your clothes and the water level is alarming. I would like to offer some assistance to ensure you are getting the ideal performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
If you are still in need of assistance, please reach out to us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143576114. We thank you for being a part of our Samsung family. ^Brad
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken and not even a year old definitely wouldn't recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We value your input.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145309902), which will help our team pull up your information.
Have a great day.
Melardo
not sure id buy it again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found it noisier than my old washer and the water level doesnt go as high, otherwise works good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to leave your feedback. I understand that your unit is noisier than expected and the water level is concerning. Please know that we are here to assist and I have provided two links to help resolve the concerns.
Noise concern: (http://www.samsung.com/us/support/troubleshooting/TSG01001985/)
Water level concern:(https://www.samsung.com/us/support/troubleshooting/TSG01203005/)
Thank you for choosing Samsung. ^Nic
Sour
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has a Sour smell for it to be new, and I am not pleased. I do like that the drum is deep.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for the review, LavonneC. We understand that your washer smelled sour when you got it.
Let us show you how and when to clean your Samsung front and top load washers, whether you're cleaning surface spots, the pump filter (on front load washers), or running a Self Clean or Pure Cycle.
How to clean your Samsung washing Machine https://www.samsung.com/us/support/answer/ANS00030150/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145021118) to help our team pull up your information.
Have a great day.
^Charles
washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to do a load of laundry. Run calibration (which is recommended) did not work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SAMMY, we understand your concerns and we value your feedback. You are a value customer and your feedback is important to us. We are here to assist you with any questions or concerns that you have with your appliance. I am including a link to a troubleshooting guide to support your concerns on the cycle time (https://bit.ly/3nF2Ahx). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143709139) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Moldy Smell
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased our washer nine months ago and recently it began to develop a moldy smell that we can’t get rid of. We always do regular cleaning cycles, we’ve tried bleach, vinegar, baking soda, nothing works. It’s a design flaw. Nobody will help us either, it takes forever to get a Samsung tech to come out. When we did, he just said to run a cleaning cycle and left. What a ripoff.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Benny,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience of having a moldy smell coming from the Samsung washer.
To help you with this, I will provide you with a link that indicates an article about Samsung washing or laundry that smells bad.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01110749/.
Also, I will provide you with a few steps to clean the Samsung washer.
Here's a link: https://www.samsung.com/us/support/answer/ANS00030150/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
If you have inquiries and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144471238
^Rainly
…
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t connect to the app. Leaked water once, not sure why. Maybe not enough clothes in washer…not sure.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Valencia,
We appreciate you giving us a review about the Samsung washer. We apologize for the inconvenience since the washer was not connecting to Smart things and for having a leakage on your Samsung washer.
To help you with this, I will provide you with a link that indicates an article about Connecting your Samsung washer to your SmartThings app.
Here's a link: https://www.samsung.com/us/support/answer/ANS00082522/.
Also, if you experience leakage on your Samsung washer, here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01000977/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864.
Ticket number: 1144473806
^Rainly
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung but not for a washer does wash the anything well unless it’s a tiny load
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. We are continually improving the quality of our products and your feedback is important to that process. Here is a link to a troubleshooting guide to support your concerns on your laundry (https://bit.ly/3o6WhTj). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144118401) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Capacity, Noise level
Love it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine has been a godsend to us. We had a bottom of the line that would leave fabric softener spots on the wet clothes. We would also have to run water down the water softener container. What a difference this Samsung makes. It has multiple settings including, deep wash, bedding/ water proof(not sure what exactly that means. I need to look that one up.) Also quick wash and the best feature... self clean. I can't wait to use that feature. It holds ALOT of clothes. Probably close to 50% more than my other one that was only a year old. We're extremely happy with this purchase and would highly recommend. Oh and the little song it plays at the end is a refreshing twist to the obnoxious buzzer sound!!! The 5 settings on water level is nothing I have experienced before. You can really specify how little or how large your load is. My last dryer didn't have a water setting at all and I felt like I was totally wasting so much water doing just one load. I'm curious to see what my water bill is and if this has changed it. The setting I use the most are normal and deep wash. The deep wash I use for the sheets and have started adding a laundry sanitizer to those loads. I'm extremely happy with this washing machine. It's actually a joy to use!
I would recommend this to a friend - Cons mentioned:Reliability
Dont waste your money on it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer broke less then a 3weeks , and best buy directed me to samsung. Needles its still broken. very disappointed, and i do not recommend this washer to any one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Catalino! We are sorry to hear that your unit stopped working within three weeks of ownership. Please know that we apologize for the inconvenience. At this time we would like to communicate with you further to see what assistance can be provided. We can be reached via any of the following:
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513 using ticket number: 1143849073
Thank you for choosing Samsung. ^Nic
Great and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at this price range Nice look too
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are so glad to hear that! Samsung provides both quality and economy. If you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144051134) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Ease of use, Noise level
Amazingly quiet washer that gets the job done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been looking to upgrade our washer for a while now and ended up buying this super quiet large capacity washer. I love that this washer has no issue with balancing. The old washer would shake like 7.0 earthquake even when it is a bit off balance. I have had zero problems with balancing even when i just theow the load in and leave. Also, this washer is super quiet and uses very little water, but my clothes have been coming out clean and fresh. The buttons and options are very straightforward and easy to use. You just turn to the cycle you want and then select your load size, water temp, and how heavily soiled your load is and then just start it up. Then you just set it and forget it.
I would recommend this to a friend Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time too wash..an hour an a half for normal 45 minutes for quick wash..hard to estimate the soap..doesn't let you open it to add more if you do it drops all your water and you have to restart..waste of water and time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Camilleav,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer taking a long time to wash. These can be resolved by following recommended load size, settings, and cycles. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
Quick wash is only for lightly soiled garments that are needed quickly. For best performance, the recommended load size is 4 pounds or lower.
Cycles, settings, and features on your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA44A3405AV/A4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144783675
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Cleaning performance
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not good enough for me lg is just completely better than Samsung and more beautiful as well you can actually see how your washer is better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We appreciate you taking the time to leave us a review on one of our products. We can help find a resolution that may rectify the issue.
To better assist you with the issue, please get in touch with us via our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you!
-Angelica