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Customer Ratings & Reviews

$549.99
Save $220
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 872 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    very good washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well, easy to use. came and installed it and took away our old one. great experience overall!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Now what i would expect from Best Buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed: brought the wrong color dryer which I had to install my self

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,


      To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Chrystel Samsung

  • Pros mentioned:
    Agitator, Noise level

    Rated 5 out of 5 stars

    Quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation, I love that there's an actual agitater in the machine. Awesome price!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quietly and efficiently. There are no negative issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well. Clithes coming out much cleaner. Only concern is they do come out extra wrinkled, probably due to agitating vs not.

    I would recommend this to a friend
  • Cons mentioned:
    Water temperature

    Rated 4 out of 5 stars

    Great washer - looks great also

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washer but my only complaint is it defaults to hot or warm water. If you are not careful, you can run up your power bill quick. They need to make it so you can always default to cold and select other temps as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    So far so good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this machine even I couldn’t figure out the app to set a timer. The most important is how it is performing and it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with my new washer. It's quiet. It's efficient. It was able to wash my king size winter blanket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is so quiet and does a great job at cleaning after myself, dogs and 4 year old! Great price for a great machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer set. Delivery was also great. Water hookups stick out a bit too far.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Bad Quality Wash Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 1/2 years it stopped working. Told water inlet value is bad. The cost to fix it is around $490.00. I laughed and said to the repairman, that is almost the price of a new one! I have never had a wash machine go out until they died after 10+ years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on clearance last month, it work great. Love it and highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love! for a great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! we needed one on a whim and this was the best choice we made in a while!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is wonderful!! It has easy setting and it washes great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a clearance sale price, so thus far we feel ahead of the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far...it's a little fancy for me as I'm old school...but not too hard to use...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent Washer and Dry!! I love this brand ! But In the first delivery it came broken and they had to do it again.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Looks good - not durable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Till it stopped draining 3 years later. Our cheapy Insignia rolled for 3x that long.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jared K,

      We appreciate you sharing your experience with your Samsung washing machine. We'd love to help you.

      I have shared a link below for the steps if the Samsung washing machine is not draining. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      If, after following the steps, the issue persists, we highly suggest contacting us directly.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147420613, which will help our team pull up your information.

      ^Rainly Samsung

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Ridiculous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can give a zero if I can! The washing machine did not last three years! It’s starting shaking making loud noises. I called the support. They said the repair will cost me almost $1300. It’s ridiculous. I can’t buy a new machine for 500 today

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and efficient. Exactly what we were looking for!

    I would recommend this to a friend