Customer Ratings & Reviews
- Model:
- WA44A3205AW
- SKU:
- 6447505
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.
This summary was generated by AI based on customer reviews.
Mold in underside of drum, sour clothes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok for a couple years, then MOLD! we noticed black flecks in the bottom of the drum, and our clothes smelled sour. We did the self clean, with bleach, no results. We took apart the bottom of the drum and it had black mold all inside. We cleaned it, but saw mold thru the holes in the bottom of the drum, We cant clean that without disassembling the machine. There's no way to stop the mold, and there's so many places for it to grow. BAD DESIGN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We make every effort to ensure your washing machine functions at its best, BrianJ. Let's get this taken care of.
Please click the link below to rectify the mold and odor issues in your washer. Browse over the hyperlinks and watch the embedded video for tips.
The washing machine has a mildew smell or visible mold:
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
Laundry is stained or damaged after using the Samsung washing machine (See mold stains):
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147596060, to help our team pull up your information when you message us.
Have a great day.
-John
30 months life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality. With in 30 months it’s start shaking and make a lot of noise using a lot of water and if I didn’t stop it, it will continue using water and energy for ever. Repairing is costly. This is my experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about this experience. Let's help, Baha.
To help prevent the washing machine from shaking, we best recommend browsing through the suggested link below. Learn more from the instructional video and embedded links.
Samsung washer is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
This guide will explain the noises coming from the washer and offer suggestions for steps to take. For additional help, we recommend watching the video and visiting the hyperlinks under the type of noise you're experiencing.
Samsung washer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147568782, to help our team pull up your information.
Have a great day!
^Chrystel
- Cons mentioned:Reliability
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks in 18 months, do not buy this washer. Samsung pretends to care but they do not!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SeanH,
Let us go ahead and have your washer back on track.
It would be awesome if you could give us just a few more details, and we would like to see how we could assist.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145793414, to help our team pull up your information.
Have a great day.
Melardo
Samsung has terrible quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is terrible. Bought this washer and it did not work. It wouldn't drain or spin. Best buy replaced it with another on model #WA54CG7105W and that one had the same problem. Returned it and went with an LG. No problems. Works great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gram,
Thank you for choosing Samsung for your Appliance needs. It's sad that you no longer have the product, and we understand your disappointment about your overall experience with the washer.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.
Thank you.
-Angelica
Samsung has it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with. Delivered promptly features it has are nice, I went back and got dryer for match set
I would recommend this to a friendGood but requires a long reach.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but difficult to remove cloths from the bottom of the washer (a problem for short people).
I would recommend this to a friend- Cons mentioned:Spin cycle
Poor choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine defaults to warm water, even if you never used warm water. The spin cycle does not spin fast enough to remove the excess water. I've had this machine for 6 months and I plan to replace it soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Samsung washing machines use various technologies to minimize how much water is used. In addition, Samsung washing machines are highly efficient (HE) and use significantly less water than previous generations while still cleaning your clothes. If water isn't entering your washing machine, it will typically display an error code.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-fills-with-the-wrong-temperature-water
Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Periodically performing this task only takes a few minutes. Before calibrating your washing machine, ensure it's nice, secure, and positioned where you want it.
Install a Samsung washing machine in your home / Calibrate your washing machine
https://www.samsung.com/us/support/answer/ANS00051342/
When you do laundry, you should consider the weight of each load you wash to get the best results. Both heavy and light items can overload your washing machine and dryer. In addition to reducing the cleaning performance, overloading your washing machine or dryer can cause other problems. Thus, you'll need to add clothes and other items in the best way possible. Please see the link below.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144895540) when you message us to help our team pull up your information.
Have a great day.
^Charles
Satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with purchase of this washer!!!!!!!
I would recommend this to a friend- Cons mentioned:Reliability
Won’t fill
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer for only 2 weeks and now it won’t work. It turns on but as soon as I hit start, it just spins a couple times and then stops. Doesn’t fill with water or anything, just pauses our. Yes we checked the hoses and the screens and made sure the lid was closed correctly 50 times. We unplugged it, and reset it and tried again and same thing. Now I’m crying because I used all my money to buy this after the old one we had broke and now this one won’t work either. Ugh.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Bailey,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having issues with your washing machine as it stops spinning and doesn't fill with water. We apologize for the inconvenience this has caused you and we appreciate your patience in dealing with the situation. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000997/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01203005/ for water fill issues. Just click on "Washing machine does not fill with water at all". It has a step by step instructions on what to do to fix the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144354246.
-Noraina
100% TRASH OUT OF THE BOX!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These comments are def paid for. This thing is garbage! Hot water doesn't work!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how essential hot water is when washing the clothes, Matt. We're here to help.
Samsung washing machines use various technologies to minimize how much water is used. Automatic temperature control also reduces how much hot water is used by mixing in cold water as much as possible. We recommend checking these links below to troubleshoot the washer.
Samsung washing machine water fill issues:
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
What to check if a Samsung washing machine displays 4C or NF error codes:
https://www.youtube.com/watch?v=VqeR264Z4Mc
You may also check page 18 of the user manual for other solutions when the washer fills with wrong water temperature.https://downloadcenter.samsung.com/content/UM/202302/20230210095148138/AUTOWASHER_SG_DC68-04037S-00_EN_CFR_MES_2022.06.23.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145511580) to help our team pull up your information when you message us.
Thank you!
-Angelica
New Tech Appliances Suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better off washing your clothes with rocks down by the river.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We would like to know how we can best assist you with your washer and would like to discuss it further with you.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages When you message us,
Please provide us with this reference number (1145830839) to help our team pull up your information.
Have a great day,
-Ernest-
Stay clear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CAUTION!! Stay clear of any Samsung too load machine. These machines are notorious for poor performance and excessive mold build up that cannot be cleaned. They will leave your laundry covered in mold particles and smelling bad. No matter how many self clean cycles or cleaning agents you use, this issue will not go away. See link below or search for Samsung top load mold issue to verify for yourself. https://us.community.samsung.com/t5/Washers-and-Dryers/Samsung-Washer-Residue-All-Types/td-p/1416480
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ATK12.
Thank you for your review. We appreciate your review of the experience of the mold build-up and smell bad on your washer.
Here is a link to "Washing Machine has a Mildew Smell or Visible Mold": https://www.samsung.com/us/support/troubleshooting/TSG01110749/
I also shared this link about "How to Clean your Samsung Washing Machine" and scroll down to "Keep it Fresh Between Cleanings" and "Removing existing odors": https://www.samsung.com/us/support/answer/ANS00030150/
You may also refer to this video about "Keeping your Samsung Washer and Dryer Clean": https://www.youtube.com/watch?v=r0eKb8KIfZo
The below link is the user manual for your model. Turn the page for Self Clean on page 46: https://downloadcenter.samsung.com/content/UM/202207/20220715140549641/WA3200T_DC68-03850D-04_EN_CFR_MES_R.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144949958), which will help our team pull up your information.
Have a great day.
Melardo