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Samsung - 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1236 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 1,236 Reviews
  • Rating: 5 out of 5 stars

    Great Washer

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very quiet. Gets clothes clean and spin dries quite dry so that the clothes require less time in the dryer. The add wash door is a must as I always forget to put something in. I used the steam setting for the first time to get out a huge stain on my dress shirt sleeve from terriyaki dressing and there was absolutely no residual stain at all. The drum also seems to be very gentle on clothes. I’ve now done about 30 loads and everything works great. So far, his is the best washer that I’ve ever used. Highly recommend it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than expected

    Posted
    TxRea
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had my washer approximately a month. I went from a top load Whirlpool Cabrio that was only a 2-3 yrs old but just always worked horribly and never got my clothes clean. I was skeptical going back to a front loader because I wouldn't have a soak feature or possible future costly repairs but the washer works 1000+ times better than the whirlpool. My clothes get clean, it's easy to use and I have no complaints. I would recommend over buying a top loader without the agitator and the extended warranty option is a must. Because I purchased the warranty with my Cabrio, when it was determined the repairs were more than the cost of the machine, I was sent a check for what I paid on my Cabrio which is why I was able to buy the Samsung.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good but louder than I'd expect

    Posted
    Danni
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This washer is overall a good washer. It has many different cycles to choose from and the fast wash cycle is FAST. The only problem I have experienced is the noise it makes. It is much louder than I would expect. Other than the noise, the clothes come out smelling really good and give you confidence that the washer did it's job well. The add wash feature is really nice because I am always forgetting things and it is great to be able to open the little window and toss something in instead of having to open the whole door. Seems like a sturdy machine but beware the noise that you may not be expecting.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far so good!

    Posted
    kchou777
    • My Best Buy® Elite MemberElite Member

    Only had the washer 2 days, this washer has cleaned all our clothes. We are a family of 5, 2 adults 3 kids. This thing killed a week's worth of clothes in under 6 hours! The load capacity makes all the difference. We upgraded from a 3.5 cu inch whirlpool. This thing has been great thus far. My wife has been looking for clothes to wash now when they had been all over the place before. Will give 5 stars once we have had it a little longer. The larger Dryer is also very helpful for a family of this size or larger.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good appliances, awful manual

    Posted
    Gunner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These look beautiful, work great and are packed with options. I would have given them five stars but the manuals that come with them are awful. Tons of features and no explanation on how to use them. So they seem to be a waste of money st this point. The capcity seems smaller than on our old Whirlpool Duet. I have to make my wash loads a little smaller, but it isn’t a huge inconvenience. Best Buy’s employees were wonderful and very helpful when one of the pedestals arrived damaged. I would buy from Best Buy again but I think I still prefer my old Whirlpool Duet set that lasted 18 years!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    2nd time - It is the charm!

    Posted
    Rche
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Samsung - 4.5 Cu. Ft. 14-Cycle Add wash Door High-Efficiency Front-Loading Washer with Steam is all that was promised. Unfortunately it took a replacement washer delivery to gets us a properly working model...however Best Buy did all of the work and handled the replacement delivery seamlessly. The washer works great on all cycles. Like the "add wash door" we thought it might not be helpful...but it really is a good feature. The Samsung improved vibration technology is much better than the earlier version...with 1800 max RPM's in spin cycle...it is much quieter than the old model !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my new washer

    Posted
    Nakima
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My 14 year old front loader just broke down - after a comedy of errors turned out the washer we originally ordered was discontinued and no longer available - store made things right with us (we had waited 3 weeks for our new set) by upgrading to this model and matched the price we had paid for the lower model - live this set both in the way it performs and it’s appearance! We bought the pedestals to give them height so we don’t need to bend over to get the laundry in & out

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Grate washer for the money.

    Posted
    Erock81
    • Verified PurchaserVerified Purchase

    My dryer went out and I was in the market for a new one and might as well look into getting a new wash too. I was going to go to my local used appliance mom and pop retailer when my wife subjected that we look around for a new one in the same range. I just got a Best Buy credit card and said let's look at one there first but everything looked expensive. Little did I know that I had no knowledge of what a washer could do. So I checked out this model and fell in love with it instantly. All the functions and features are worth the money. My clothes feel fresh , clean and my water consumption is down. I would recommend this washer to anyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    TROY
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This machine was an exchange/upgrade over the 9 cycle machine that was defective from the factory according to the geek squad. Bestbuy was awesome during the whole process and sold me the machine for 624 for our trouble. It's nice to have the option to use speed wash, does a good job on a light load in about 25 to 35 minutes. The spin cycle on high gets almost all the water out of the clothes so they dry real fast. Haven't used all 14 cycles yet, but have used addwash more than once and keeps the floor dry adding clothes. Didn't give five stars because the machine seems a little louder than the older Samsung this unit replaced. Very impressed overall.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    Slick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I thought the unit capacity was going to be smaller but it was bigger than expected, which is not a bad thing. It holds a lot of clothes and that’s exactly what we were looking for. The programming is perfect as well. Does everything you want with the perfect end product. I haven’t had it long enough to see if mold or sludge builds up in the seal but people have said that it can be cleaned. I’m leaving the door open in the mean time to see if it mitigates that issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Do not install this under a counter top

    Posted
    Steve

    The machine is fine, does what it is supposed to do--clean clothes. My only issue is that when the machine is installed under a counter top and the counter extends to the front of the machine, you can not pour bleach into the soap reservoir. There is a drawer on the top left, the face of the drawer is recessed about 5" from the front of the machine. When you pull out the drawer to load soap, bleach, etc. the counter top makes this impossible!! I fabricated a very elaborate funnel to accomplish the task, but I really should not have had to do this if the designers had any foresight.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Experience and Product

    Posted
    DennisMileHi
    • Verified PurchaserVerified Purchase

    We needed a new washer and dryer after our 15 year old front load washer failed. We decided on the Samsung especially with the add an item door on the washer. Actually have used the feature now. Our model was not the very newest with 4.5 cu ft instead of 5.0 in the newer one. The price was much lower and appears otherwise identical. The sales person was knowledgeable and terrific to deal with. Even modified the sales amount up by a penny to qualify for the Samsung rebate for buying two appliances. Overall a great experience and both appliances work very very well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer lots of features

    Posted
    Midman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We had a top loader He washer and it wasn’t cleaning good at all. Finally talked the wife into a front loader after reading CR reviews. So far we are loving this washer, clothes are definitely cleaner. She always heard that frontloaders get musty so we are being proactive and leaving door open allowing it to dry after washing. We have not used all the features yet but the ones we have work great, the add a garment feature is something we used with out top loader and love it on the new one something unusual for a front loader.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Gets things clean

    Posted
    FamilyGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Really good washer. After first load I could already tell a difference in my clothes. The shirts felt fluffier and smelled better than our previous top loading washer. We don't use as much detergent thanks to this being so efficient as well. My only knocks are that it takes much longer than previous washer and is rather difficult to clean. If you wash dog bedding or their blankets then you had better have a shop vac handy to get all the hair out. And the hair gets in all the nook and crannies. Didn't have such an issue with previous washer. I would highly recommend it to friends and family though. Good buy!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Window a disappointment

    Posted
    Katherine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was told at the Best Buy store at that with this washer you could keep it running and be able to throw in last minute items the problem is that’s not true. The washer still needs to pause and you need to wait in order to put the stuff in. Not much different than opening the whole door definitely not worth the extra money for the little door.If you’re trying to decide between a different washer and this one definitely don’t do it because of the little door it does not work the way it’s advertised

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice washer

    Posted
    Shopaholic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would have given this washer a 5. But. I bought it for the convenience of the the little "add to door". So I wouldn't have to stop the washer every time I needed to add an item to the wash. Come to find out, you CANT open the little door once you start the washer. IT LOCKS. You have to STOP the washer. Where is the convenience in that? But other than that. It is a Great machine. Plenty of options to get everything clean. It's also very large on the inside. I washed a KING size comforter. And still had plenty of room to add the sheets if I had wanted. I would recommend this washer.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not As Cool As I Thought

    Posted
    TigerDispatcher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I ended up buying this product because it fit the dimension requirements of the space I had available for the washer and dryer and because I liked the idea of being able to pop open an access hatch and add in anything I forgot. Turns out, in order to open the access hatch you have to stop the cycle anyways by pressing the pause button. At that point it just seems gimmicky to try and open the hatch instead of just opening the whole door, so I end up opening the door anyways. Cool idea, but falls short.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer - you should get one, too!

    Posted
    wkb206
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Don't know why my wife and I waited so long to upgrade our washer-dryer combo, but this Samsung washer and its companion dryer can be described in one word: awesome! It's big and can handle loads large and small easily. It's not too loud, but the high spin rate means that clothes come out not needing a lot of drying (and then the dryer gets 'em done quickly, to boot!). I highly recommend this washer - especially as a part of the combo with the dryer and also with the pedestal/drawer underneath (that obviates the need to stoop when using it).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Samsung Doesn't Disappoint

    Posted
    hypnospastic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was very hesitant in purchasing a front loading washing machine considering the problems we had with the brand new units our apt complex provided. We did our research and decided on the Samsung Washer/Dryer pair. This washing machine is AMAZING! I love all of the different was settings and the smart feature. We purchased The device that allows both our washer and dryer to become connected to our wifi and keep us informed on laundry day. The mini door, for adding pieces once the machine has started is another wonderful feature too!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Washer

    Posted
    Limonski
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My parents bought this washer and matching dryer last year and now I bought my own set. Neither of us have had any issues with them. Samsung also has longer manufacturer warranties on their products than some other brands. 3 year warranty for the tub and 10 years for the motor. I also highly recommend getting the pedestals. You won't have to bend down for the loads and it also gives you extra storage space. I have yet to use the Smart Care app since coming across the USB (sold separately) is pretty hard to find in stores. Overall great washer.

    I would recommend this to a friend