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Samsung - 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1234 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 1,234 Reviews
  • Rating: 4 out of 5 stars

    Everything we Need!

    Posted
    blairgolfer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We previously owned a front loader and dryer from Samsung that we sold as part of our former residence. With that familiarity, I was interested in the newest range of products from Samsung. I felt the price and service we got through Best Buy and Pacific Sales were very good. My only problem has been the rebate program through Samsung. We should have gotten $200-300 back from Samsung, but their program and customer service has been extremely poor. No follow-up at all after many phone calls. Otherwise I would have given the products a higher rating.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer

    Posted
    Mikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far loving this washing machine. Clothes come out clean. Have used sanitize, steam, bedding, towels, and normal settings - all worked great. Tried an HE top loading machine and has to rewash a number of loads because they didn't come out clean. Hesitated on the front loader HE as last one (8 years old) got smelly and moldy. The newer HEs have better seal - so far no smell. Leaving the door ajar after wash so seal can dry just to be on safe side.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade for me.

    Posted
    DjToobs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had a front loader that gave out after 10 years. So I began my search for and upgrade. At the end of my search I came across this machine. For the price, it was the best one in its class. Has multiple cycles and features. I personally love the front window opener because often I for get one garment to wash and with this I don't have to stop the machine I can simply open an add any garment to my load at any time. The ihome feature I haven't tested yet but I will get to it once I get a chance and update my review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice HE Washer

    Posted
    SWhit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Samsung - 4.5 Cu. Ft. 14-Cycle High-Efficiency Front Loader has been amazing. It’s so quiet, I keep checking to make sure the washer is actually going. The Addwash feature is pretty cool too. It’s perfect for if you forget a little something and need to add it after your load has already started. It’s got a variety of settings to choose from for your wash including quick wash and even active wear which is great for me. I have a house full of boys that play almost every sport.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works as Expected

    Posted
    ERIN1379
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the color and size. It fits perfectly in place of the previous model. The only issue is that the connection pieces from the old pedestal and the new washing machine are not compatible. Bad move Samsung - very poor taste. The size of the old pedestal is perfect, but how you connect the new washing machine with the pedestal isnt the same as it used to be. Washing machine itself works fantastic!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid upgrade

    Posted
    lacynm79
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I came from an older topload. Everyone said don't do front load, it smells, it's loud, etc. I'm soooo glad I didn't listen. This thing is worlds quieter than my old topload, cleans better, washes faster in quick settings and allows for a much deeper clean on longer ones. Zero smell issues so far, all I do is leave the door open to dry after unloading. Once dry, close. No problems, no buildup, no mildew etc and my laundry room is very enclosed. I can't recommend this washer enough.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Washer fine, Delivery & Install Horrible

    Posted
    Sandman1964
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Washer is fine. BB delivery and installation was a complete and utter disgrace. Apesbent pedestal and pedestal feet that keep washer level. They also broke marble edge on the washer/dryer tub. Unit was delivered on December 16 and it is now January 5 with no resolution in sight from BB, their delivery/install company or insurance. Totally disgusted with responsiveness and accountability by BB who sold the unit and took my money upfront. I buy ALOT of products from BB and now wonder why.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    a lot of improovment form my 10 whirlpool

    Posted
    raph
    • Verified PurchaserVerified Purchase

    didnt change my wassher before because the old one was still running,,top loading whirlpool he detergent ,( 7year old, this is front loading) , we changed it because we got a good price and we are now surprised: I guess that with new technology has a much better performance,,, it does have a lot of program options,, too many,, that i dont think we will ever use. like most people , we stick with one or two programs, it is a world of diference form the basic wirpool -old style washers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer

    Posted
    HappyMN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Way better than my old one. Lots of features and gets things clean. Can make a decent amount of noise if the load is off balance when it starts to spin but that lasts just a few seconds until it fixes itself. Also, this version doesn't have an internal light which would be nice when you're looking for those socks stuck to the drum. Worst part is the Samsung gingle at the end. You can shut it off but why did they make it so long? Four times as long as their previous one. What happened to the good old days of just a buzzer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    WASTE OF MONEY!

    Posted
    Disappointed
    • My Best Buy® Elite MemberElite Member

    Washing machine broke after 8 months! Samsung hasn't done anything but give us the run around for almost 3 weeks now! It is now MOLDY!! Now the Samsung tech says it's the MOTHERBOARD that is broken!!! Now another week or so!! Samsung hasn't done ANYTHING to help us!!! We would never buy another Samsung product EVER AGAIN. Please do not waste your money!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Washer

    Posted
    KirklandE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got it three weeks ago, and my experience has been flawless, starting with installation that was scheduled and fulfilled precisely on my schedule by professionals who put my needs first. (LIKE!) The black stainless finish is striking. The convenient stands are a must. I was up and running with big loads of laundry immediately, and the results were (yeah,) flawless. I've used the 'oops, forgot this' door on the front, and it works perfectly. This stuff counts since laundry is the job that never ends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer

    Posted
    pnut790
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After much research I decided to try Samsung. I had a Neptune and while I had no problems with my second one...I had a lot of problems with my first and my mom was having terrible problems getting service on her 2 yr old Maytag frontloader. She has had to call for service 10x and still has problems. This seems easy to use. I use less detergent. First time I used too many pods and it took forever to desud. It is very quiet. Like all the settings...and large capacity.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    user-friendly, and very reliable

    Posted
    Yoshi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had the washer for two weeks now and have used it several times. I am enjoying this washer. It is really easy to use, with its intuitive design of the interface (though reading the manual that comes with the machine is always recommended), and it can easily handle a ten-day load of clothes for two people. With the extended warranty, I intend to use this washer for years to come. In that way, it is a machine worth investing (and the white one was cheaper than the gray/black one).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far, So Good

    Posted
    Honorable
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We owned this machine for a Month and it is performing as normal. It replaced a Sears Kenmore Elite that only lasted nine years. It is a little too early for a review that would be helpful to anyone looking at this particular model. I guess that is a good thing since we have not encountered any problems to date. Samsung's reputation for service is not good according to other Samsung owners. I, at this time, will recommend this however I just don't know if I will at a later date.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Wish I bought an LG

    Posted
    gizmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Within 6 months after purchasing this washer, the rubber diaphragm covering the opening of the washer started to disintegrate. Call Samsung and they replaced it. But just 7 months after that repair, and just 1 month out of warranty, it started happening again! Of course, Samsung wouldn't cover the cost to replace it! Don't get this unless you like paying for the repair bill.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for large loads except...

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the large capacity and that I can easily to do big loads. The cycle choices are great and I have already used the small door to add an item. I do have an issue. My motivator to buy this larger washer was to clean king size sheets, blankets & comforters but I found that the washer and matching dryer rolls them up into an oblong ball. I fear the washer isn't getting them fully clean and the dryer definitely isn't drying evenly and this happens every time I wash these large items.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleanest Clothes Ever!

    Posted
    OnlyOneAbs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First I would like to say, I have never owned a brand new washer and dryer set before. There are so many different option on this machine that I feel like my washer and dryer are now smarter than I am, and they are BEAUTIFUL. :) This machine is so quiet I barely notice it is running and my clothes are so clean! I know that sounds crazy, but I feel like my clothes get so much cleaner with this machine while using less detergent. I am so glad I made this purchase!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes things easier.

    Posted
    JMJ4406
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been using this for a few weeks now and love it. I am still learning what settings work best for certain items. I used the steam function for the first time and it removed spots from my jacket that I couldn't get out. It also makes my whites brighter. I also have used the add in laundry door several times, which I thought I would rarely use it.

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for taking the time to point out all these awesome features. Doing laundry shouldn't be a dreaded task and we're glad this machine makes it more enjoyable. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Offers great flexibility in wash cycles!

    Posted
    Apple
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The washer offers several typical wash cycles (such as delicate, and quick) as well as specialty cycles (bedding, active wear, sanitize, allergen, deep steam), and various temperature, dirt level, and spin options so that each load of laundry can be personally designed. It offers a cycle I've found really important for front loaders --- Rinse + Spin. When too much soap is used and the load needs an additional rinse cycle, this option is very handy and efficient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Recommend

    Posted
    Limeade
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Add wash feature is a must for me. My last washer had it but without the extra little door. The benefit to the little door is no water drips but the opening is a bit small. Lots of features and ways to customize. And great capacity. Even bigger than my last front loader. Haven’t tried the stick to use it with my phone. From all the reviews I read it was a waste. That’s not the feature I bought it for, so it doesn’t bother me.

    I would recommend this to a friend