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Customer Ratings & Reviews

Samsung - 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1248 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 29 Reviews mentioning:
noise
  • Rating: 4 out of 5 stars

    Overall good but louder than I'd expect

    Posted
    Danni
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This washer is overall a good washer. It has many different cycles to choose from and the fast wash cycle is FAST. The only problem I have experienced is the noise it makes. It is much louder than I would expect. Other than the noise, the clothes come out smelling really good and give you confidence that the washer did it's job well. The add wash feature is really nice because I am always forgetting things and it's great to be able to open the little window and toss something in instead of having to open the whole door. Seems like a sturdy machine but beware the noise that you may not be expecting.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great laundry

    Posted
    Samsungbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great washer love the add on feature! Hate the finished sound but u can mute it!!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok washer

    Posted
    Mater
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The washer is very loud and shakes violently on the spin cycle. It has moved the washer about 6 inches or will bang into the dryer and cause loud shuddering throughout the house

    I would recommend this to a friend

    • Brand response

      Samsung

      Hey Mater, you may want to try leveling the washer to reduce vibration and noise. Follow this link (https://bit.ly/2OSAkCM) for a how-to guide. In addition, this link (https://bit.ly/2Dp0oVY) has a couple other things you can check that could be causing the vibrations you're experiencing. It's an honor to be a part of your home! ^Mae Samsung

  • Rating: 4 out of 5 stars

    Very nice

    Posted
    Sundown
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very nice washer more settings than I will ever need but works great. can be a little noisy but I have it installed on the main floor so was expected

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great washer overall

    Posted
    Amanda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought the pedestals with this washer, and we have noticed that the washer is very loud. But overall looks and works great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washing Machine

    Posted
    Oigolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love this washing machine and the extra door to put forgotten items. The only annoying thing is that the sound it makes when the washing machine finishes plays way too long and there is no way to shorten it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Washes great!

    Posted
    Rosa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Steam is a great add-on. washes great, just a bit loud compared to my most resent washer.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Leaks

    Posted
    Alicia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased washer along with the protection plan. The washer ended up having issues with leaking from the add wash door. I also had problems with it not staying balanced and very loud and rocking during the high spin cycle.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great features

    Posted
    digconsult68
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Great features and value compared to other brands. Cleans very well. Only complaint is that is it a little loud

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good buy

    Posted
    Bm306
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    the color is great for my house. It is a little loud which it is not my expectation for that price. But it work good so far!!!

    I would recommend this to a friend

    • Brand response

      Samsung

      Thank you for sharing your feedback with us. We are pleased to hear that this washing machine is a great fit for your household. Here is a link that I believe will help you understand the noises you're experiencing (https://bit.ly/2NIWhI9). Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Rating: 5 out of 5 stars

    Excellent washer

    Posted
    Willie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Lots of settings. Washes great. Alarm when complete could be a little louder.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It does the job

    Posted
    Filmonger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I find this washer is loud when in high spin cycle. For example the house shakes. I would not purchase this dryer again.

    No, I would not recommend this to a friend

    • Brand response

      MrSamsung

      I appreciate you bringing this to our attention. I'm sure the information here (https://bit.ly/2l88NAS) will help you get the dryer perform quietly. If after this you still need help, contact us via:

      Twitter:  https://bit.ly/2y8aOGz
      Facebook Messenger:  http://m.me/samsungsupport
      LiveChat or Email:  https://bit.ly/2z9FXFr
      Toll-free calling: 1-800-SAMSUNG

      ^Jefry Samsung

  • Rating: 1 out of 5 stars

    Better door but Thunderloud shaking machine!!

    Posted
    Breederfly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The machine washes well, and the door design seems better than previous model, meaning it closes and locks ok. Unlike the previous model there is NO light inside the tub, which means feeling around for smaller items. If you run a small load say a pair of coveralls and use high spin. be prepared to have the floors shake and conversation any where near the machine can not happen. I have not used db meter yet but it s insane. Added note, When they delivered the first one it was louder and shaking very badly. I had them replace it withing the first 2 days this is the second try. Also if you run small loads at medium spin, the sound is closer to normal.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome washer!

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great washer , easy to use and holds a lot. Clothe comes out really clean and almost dry right out of the washer. My only issue with it, its that's really loud.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice

    Posted
    CB86
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The machine works great. Everything comes out very clean. The only down fall is it's a little noisy but shut the door and it's great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid, good looking set

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Cloths come out clean, all parts function well and does its work quietly with no extra machine noises. Could do better with the load finished chime, it sounds a little too much like mariachi music and at nearly 30 seconds long pretty unnecessary to tell me the laundry is done! thank goodness I can shut it off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Unit but Needs Attention

    Posted
    FirstTimeCaller
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I reviewed a number of washers before I chose this one. I am glad about the selection but the washer is extremely loud. Most likely unbalanced. Will give this 5 stars once the Geek Squad comes out to repair.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality steam washer

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is a quality steam washer with some decent bells and whistle's. It's a little bit louder than what the sales rep made it sound like it was. The smart technology is useless unless you purchase the additional smart add-ons. However, the steam settings work great and it's easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very versatile washer

    Posted
    Discerning
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our first front loader. Lots of customizable options. Surprised by length of wash cycles, but spins out so well that drying time is shorter. My only complaint is the end of cycle sound's volume is not adjustable, and I can't hear it from the garage even if I'm in the next room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the Color & Settings

    Posted
    JonJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is one of the best washing machines we've ever owned. The color is quite unique and elegant. We also love the multiple settings, including steam and the ability to drop more clothes in if you forget the first time. The sound when it's finished is also better than a regular loud buzz.

    I would recommend this to a friend