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Customer reviews

Rating 4.5 out of 5 stars with 2404 reviews

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  • Quality

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the 4.5 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer's quiet operation, excellent cleaning performance, and large capacity. Many appreciate its ease of use and consider it a good value for the price. While some miss a traditional agitator, others find the spin cycle effective. A small number of users have reported occasional balance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,404 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent clothes washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the same machine in two different houses. Becasue it works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This washer is a great He washer. My clothes are clean and smell great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer, very quiet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not loud and left your clothes very clean. No vibration at all, very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product, didn't work from day 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried our first load last night, it seemed to run fine but when I took the clothing out, it was all soaking wet, you could ring water out of it. Ran it through another spin cycle, didn't change anything. I called Best Buy Geek Squad and was told I have to wait a week for them to come out, they claim I didn't purchase an extended warranty plan even though I did. They refuse to do anything about it. Horrible customer service, horrible product, so incredibly disappointed.

    No, I would not recommend this to a friend
    • Brand response from MsSamsung
      Posted .

      Hi Netgurl78,

      I'm sorry to hear you're having an issue with your Washer. If the clothes are still wet at the end of the cycle, please make sure it's installed properly (the drain hose isn't inserted too far into the drain pipe and the connection is not airtight), leveled thoroughly, per the instructions in the user manual and online, and the drain is not clogged. It may also help to redistribute the clothes which, if too heavy for the Vibration Reduction Technology to counterbalance, may interfere with the ability of the spin cycle to function properly. Please also make sure an appropriate spin cycle is selected. If none of these suggestions help to resolve the issue, please call 800-SAMSUNG to speak with an agent who will be happy to help. The WA45H7000AW warranty includes one year parts and labor coverage, and from your review it appears your washer is quite new.

      Thank you,
      Ms. Samsung MsSamsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good washer for a fair price. Had everything i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works pretty well, and a kind of quiet , I am satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works perfectly. It is quiet and cleans everything great. Lots of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome machine for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the 4th of July sale and couldnt be happier with the price and capability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very quiet and efficient, gotta love Energy Star.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice the load in one wash, energy star certified. How much better can it get?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not fill up - would stop and drain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the great reviews this washer had, we expected it to work perfectly - but unfortunately we had problems from the very beginning. it would start to fill up and then suddenly stop and then would drain all the water out. An error code would be displayed indicating there was some problem with the hoses (kinked) or not enough water pressure; checked for these and found none of these problems. Had to return it and got another washer(different model and brand).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the same washer after the Samsung Recall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine 6 months ago only to find in Dec Samsung had a nationwide recall and I happened to have one of the affected ones. I was going to see if I could purchase another brand/model, but after some researching I settled for the same model. Hope the new one works well as it replaces a bad one I got. It's something to just settle for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer quiet running don't even know it's on

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great washer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer gets clothes very clean. It can be a little noisy at start up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    nice washer machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very silence machine,nice apparency,very easy your funcione and full capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cleaning. Many good settings. Thoroughly cleans. Quiet operation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it's easy to use and they left the clothes really clean and soft

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of using this machine and that it notified me when it's ready

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine exceeded our expectations considering the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and Inexpensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washer is a fantastic purchase . The stainless steel tub is huge with the capacity to hold large loads. It runs quietly with hardly any noise or vibration, and even more importantly ,it cleans clothes effectively. I like the extra rinse and self cleaning options, but even more than that...I love the price...Nice washer for the $$

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Gets job done, doesn't make too much noise either

    I would recommend this to a friend