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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,767 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love it and recommend it for sure! Go grab yourself one today, as you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. easy tonuse and clean. less noisy

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with purchase. Got it on Black Friday promotion, and love the color.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Laundry is fun again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It runs like a dream. So glad I made the decision to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent high efficiency washer. Does the job and has many options for different loads/wash types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great price worth the drive from Melbourne

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Best washer ever, fast and leaves my clothes perfect. Good instructions and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Broken. Horrible support from Samsung.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this washing machine for the first ten months of use. It was then that it became increasingly loud during the spin cycle. Aside from the loud noise while spinning it worked fine. I called Samsung who than had a repair service come out. The repair technician said he was going to order parts and his company would be in touch to set up another appointment. He instructed me to just run the spin cycle on low until the repair was done. No problem. I get the call, the parts are in, another repair appointment is made. After a week goes by, they call me the day before the appointment to tell me it’s a two-man job and they only have one man in the area. They say they cannot do the job and will kick it back to Samsung. Great. Another week or so goes by before the second repair shop can come out. Same thing. “It’s a two-man job and I’m a one-man operation.” Honestly, why does Samsung use these people is beyond me. Nobody from Samsung contacts me so I’m forced to call them. Shockingly they cannot find anyone else in the area and will have to kick it up to somebody who will. No call back from Samsung. I call Samsung and wouldn’t you know the ticket has been reported as complete by the repair shop and nobody seems to know what’s really going on. They send me to “case management.” And after several times on hold he says he’s sending out a different company and it will be fixed. I immediately ask him who the repair shop and it’s the first company that said they won’t do it because again, it’s a two-man job. So now I have to wait and see if this repair shop magically found another repair technician in the area. (Rhode Island) I have absolutely no faith this will get done. Btw, In the meantime, the washer has completely broken and is no longer workable at all. So, it’s off to the laundromat for me! Last time I ever purchase a Samsung product ever!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we can certainly understand that this has been a frustrating experience. We would love to look into this further with you. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144086676) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works quietly and quickly. Lots of settings and features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to use it as friendly machine and a bit not happy as I could not add any other missed clothes after all it is started.It worth me .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pretty & practical

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have gone wrong with this one! Works wonders and will definitely recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service.the machine is fantastic. Love the steam and pre wash cycle

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item looks good and works great. Install was easy and smooth by Best Buy installers

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    oscar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it Cleans well its not heavy and its easy to install and cleans my clothes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to operate, gets clothes clean, and uses a lot less water.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Washer ❤

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new appliance ... and the color. I'm so glad they restocked these already.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Not good service! !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't install Dryer and its still setting there!! Both wash n dryer damaged! !!!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes very clean! Awesome product, nice, quite and reliable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer for the price point and the features with which it is offered

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    asome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great item having for a year and work perfectly good

    I would recommend this to a friend