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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,767 reviews
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well. The washer is just what I wanted. Too soon to tell if there will be mechanical issues. Got a great price from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is much better than my old one! Also, I purchased the pedestals that makes such a difference for my back!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shakes violently

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer 18 months ago. At first, it worked well enough but it not shakes and rattles to violently that it shuts itself off and locks the wet clothing inside. It is so loud that I can hear the washing machine from outside my house with the door closed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded! Lovely set & have used for over a year. Still crushing the laundry game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife is so happy with her washer and dryer such a great deal after shopping around for best price.... Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! If you have a small area this is great for stacking and making the most of space. The time on it is true as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any new washer would have been an upgrade over our 15 year old dryer. This washer has great new features including steam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, I found that if you use this product properly and maintain it. It will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer combo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great, no problems whatsoever. Actually seems to wash better than my previous washer and dryer. Would highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer but only complaint is drying doesnt dry good enough so you might have to run the dryer twice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love love this set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this set. I do laundry just about every day I got it. Other than the minor vibration noise at the end cycle nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd really recommend this Samsung washing and drying machine. it's not necessary to use the wrinkles prevent bottom to find your clothes perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several months now, and it's doing great. Cleans well and much quieter than old model. Easily accessible even without pedestal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 months and ran probably over 40 loads and no problems. Just make sure they level it when they deliver it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Joseph, congratulations on getting a Samsung Washer that you love. I know you must appreciate how well the unit works as much as we appreciate your honest feedback. Thank you for loving Samsung and choosing to put us in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washing machine along with its dryer for my first house! Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got dented upon delivery. Other then that it works pretty good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NicholasC,

      Thank you for taking the time to leave us a review on one of our products.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    so happy with this purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHER. A little noisy, and the door cannot be reversed like the dryer's can, but overall extremely happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality but apparently mine doesnt have smart features like the last one did?! Bit of a let down

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The start button is very sensitive and a soft touch button that will wear down more easily which adds to cost to repair in future unlike previous button more sturdier. Also alarm longer and annoying to let you know load done. Hope it last as long as my previous one 12 years but time will tell. Wash cycles are longer and difficult to control temperature at whatever cycle you want, you are limited to selection.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143889053) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Great value at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for an upscale washer and dryer combo. Love my new appliances. Best Buy has great package prices.

    I would recommend this to a friend