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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,767 reviews
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greetings My White Samsung - 4.5 cu. ft. High Efficiency Stackable Front Load Washer with Steam works like a charm Thank You Gary

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cleaning, needs a light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old version of same machine. Wish this one still had a light in the drum otherwise perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the digital controls and ability to control the settings with precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is my best product by far, never owned a Samsung before but definitely it is my best investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great but not a fan of front loader!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well - make sure you want a front loader - a little harder to load and don’t hold as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer/dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice large and stackable system that we are planning on installing with our renovation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked looks of the washer and it is one of the latest Samsung models available. Purchased this washer in Jan 2021. It worked fine for a 3 months but then the Rinse button on the console stopped working. Didn't reach out to customer care due to covid situations. Now following up with Best Buy for getting it fixed. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. It works really well and fits perfectly in my closet! Will be getting the dryer soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. I wish it was stackable, but it arrived without the necessary hardware. That I paid for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the washer dryer set. Works great. Thanks to Geek squad, it was a seamless installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer. So I’m still trying to get use to it. It’s does a good job. Satisfied so for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Washer, I would like to say congratulations on your new Samsung Washer purchase and thank you for taking time to share you experience. We are happy to know that you are enjoying this new machine and welcome you to our growing family. Thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 1 out of 5 stars

    It leaks.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer 9/2/19 and already leaking from the bottom. Both machines very loud. Regret buying Samsung. Customer service send me 3 link on how to fix this problem. I have to fix my brand new washer machine on my own.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RMjr90! Depending on what's causing the leak to happen, it may or may not be covered under the manufacturer warranty. Many times we provide troubleshooting steps if we believe the issue is something that can resolved quickly and easily without having to schedule a service call. Since you already have received troubleshooting information, if you would like to set up a service call, you can use this link (https://bit.ly/31Ti9oN) to locate a service center in your area. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Samsung High Efficiency Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer and does a decent job, however when there are bed sheets being washed, it tangles them together.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Dancing washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washing a small to medium load results violent shaking and knocking during final spin cycle. A full load doesn't seem to be an issue. This is my second washer, the first one did the same thing. I've had a couple of front load sets over the past 15 years, a Samsung and LG and never had this problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I've had something like this happen before, so I understand exactly how frustrating it can be. I would like to help as best as I can. I've attached some troubleshooting guides that may help with your concerns on the noises your washing machine is making (https://bit.ly/3EqLRmy). In addition, a guide to choosing the best load size (https://bit.ly/3mQ6JOv). If these do not fix the issue, or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011548) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. We have had this for two years and it still works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern Sleek Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern, sleek design. Makes beep bop electronic noises. Paint scratches easily, not very durable sheet metal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there shikaka, I want to congratulate you on your new Samsung Washer. I am glad to hear you are enjoying the modern design of the unit. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Samsung wash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fill up with water the way i would like it to but overall its a great washing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Used first day and it washed all clothes to where they even came out almost dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second working good so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems with basket noise on first one delivered, but second one working good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, great customer service, always buying all my major appliances at Best buy.

    I would recommend this to a friend