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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,767 reviews
  • Rated 5 out of 5 stars

    NO regreats

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washers I have used, it's worth every penny i Have to spend on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer machine. I just wish they were more clear about their wifi capabilities which are not existence.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good the only downside is it accumulated mode really quick even though I’ve been vetting it and wiping it down they should put some kind of anti-mold in the rubber seal and it doesn’t seem to really like tide pods lots of residue left behind never had that issue before and I seem to not be able to level it out

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Christina,

      Thank you for bringing this to our attention. We appreciate you informing us that your Samsung washer forms molds in the rubber seal, and it doesn't seem to like tide pods as the residue is left behind. We apologize for the inconvenience this may have caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      Here is a link to the troubleshooting steps to try when your Samsung washer has mildew or visible mold.
      https://www.samsung.com/us/support/troubleshooting/TSG01110749/

      The links below contain information on what to do when clothes are stained or not clean after using your Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      I've also included a link to a guide about cleaning your Samsung washer for reference.
      https://www.samsung.com/us/support/answer/ANS00030150/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144752504

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Super wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer really gets all the skid marks out of my underpants. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!! Great employees that helped me with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over six months. Still working just as well as it did day 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice set brought on sale. The pair have all the high end features and unique color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mybnew washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tme saver on washin great to have but yet to early to give an extendeded review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and i like the shorter cycles as older washers beat the clothes up with their long cycles

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was larger than expected because of the design in the back for the vent on the dryer and the hoses for the washer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. I am sure that you will love this unit and its additional features like steam which will give you a better clean. We thank you for choosing Samsung and joining our Samsung Family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Upgrade Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a much-needed upgrade, our other washer was at least 15 years old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great brand and product! Recommended by a friend and it has not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This gets the job done as you would hope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great prouduct. It fit perfectly into my space & the installation team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine with a great jingle to let you know when your stuff is clean and ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Work well and washes a king size comforter without issues. Color is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at an awesome Black Friday deal plus a gift card. Way to go Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only 19 Minutes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Has its hot water heater. Washes great in only 19 minutes! 19 minutes!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad home installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to installation service. This is the worst experience possible. Otherwise, the washing machine is of good quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this machine for a year now and it is working perfectly. I could not be happier with it!

    I would recommend this to a friend