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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,767 reviews
  • Rated 5 out of 5 stars

    Amazing !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with a lot of features. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad unit , makes crazy noise and start jumping down almost hit me when we turn it on for the first time It should have turned off automatically if it was not setup properly ,not recommended at all I am out of return period so I am stuck with this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Wikki1977,
      I see you are needing assistance with your Samsung Washer and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143024055. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Front Loader Washer from Best Buy and it was at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love it! Beautiful! Nice ! Highly recommended!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Beautiful, I congratulate you on your new Samsung Washer and really appreciate your review. We are glad you are happy with your machine and welcome you to our family. Thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and one of the best washers! Amazing features! Dependable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4.5 cu. ft. High Efficiency Stackable Front Load W

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, easy to use and energy efficient. Great Washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine, I save so much detergent with this washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and running well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far. Used to replace old Kenmore washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, first one came in damaged, Best Buy exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and plays a nice tune. Am very impressed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good, it runs. It is a washer. Keep look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a washer. It doesn't wash bath mats/ scatter rugs. It doesn't wash white towels in hot water. It doesn't run without a lot of mechanical noises. It requires a self-cleaning process of 5 hours/monthly. That requires bleach into the soap dispenser and it runs right through and on to my foot because I didn't know I had to have the door closed. It doesn't have adequate access to the bleach dispenser to handle a half gal container w/out spilling on my foot. It is pre-programmed to half assed settings. When the power is out it reverts to a different cycle than what was set/ using. It destroyed a pair of Gloria Vanderbilt jeans. I am 82, live alone, have Costco bath towels and bath mats (dirty) and this machine is totally inadequate for my use. Dingy, thy name is Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to learn of any performance issues you may be experiencing with your product. We are always looking for areas in which we can improve our products and it is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful troubleshooting guide to support your concerns on the washing performance (https://bit.ly/3nc85Cj). In addition, here is a link to a troubleshooting guide to assist you with the self cleaning feature (https://bit.ly/3lYKYvR). For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143807204) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena Samsung

  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Washer!!! Great features, price & color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it as a set and it looks great in our laundry

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jack, I want to congratulate you on your new Samsung Washer purchase and thank you for leaving your review. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Definitely a great purchase and well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, though a little louder than I had hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as an anniversary gift. She loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement samsung after 10 years….. drying still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very nice machine. Fit in our side very nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open box. So far everything works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MPACK, congratulations on your new Samsung Washer and thank you for taking the time to post a review. We are happy you are liking the machine and thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working flawlessly and cleaning much better than I supposed.

    I would recommend this to a friend