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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,767 reviews
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes very well and is reasonably quiet. My two complaints. 1) When washing anything with significant dog hair, Be prepared to spend 10+ min clearing the washer and all around the seals to remove the hair post-wash. 2) trying to level and dance this on the Samsung pedestal is "no bueno." It takes at least two people, and you need access to all sides to be effective with adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical and sustainable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Washer+ dryer combo. Provides a lot of options to choose from. Economical in terms of cost and energy savings

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dream machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a dream machine, and loved everything about it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am very pleased with the quality of this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively quiet, uses less water than my last machine. Wrings out clothes very well. Very glad I purchased this front loading washer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love all the options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fabulous! Love that I can fit quilts in it and don't have rips in clothing anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned. Beautiful color fits perfectly in my small laundry room. So many features!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is amazing, I love it and the person that was delivering and doing the installation was an amazing person, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine no complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially very skeptical whether all the bells and whistles were necessary on a washer machine but this was the perfect “middle ground”.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs, houston713. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works very well, haven’t had any real issues with it. It does everything I wanted it to do and more.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast washes. Love being able to quickly do laundry. Saves loads of time as I can do multiple loads in an evening.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pretty quiet operation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as bundle with matching gas dryer and pedestals. Seems to be doing excellent job on our clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, quiet and very slick design, love the steam function. Definitively will recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for what you get. Was afraid the color wouldn’t be great but turned out to look amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer on sale and have been rather disappointed with this machine and it's matched dryer because bother are quite loud. We have LGs in our other home and they are unbelievably quiet. These are almost as loud as the old top loading machine that I replaced.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. I see you are having concerns with noise. Our units are generally very quiet, and most noises are either normal or can be easily corrected. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SAMSUNG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra Easy to use. Very impressed with the Steam Option and its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, my wife loves the color (champagne) . This review is according to my wife in as much as she’s the one using it. Large capacity, quiet. Although I haven’t tried the different settings yet at least the options are there. Planning to buy the matching color dryer in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the research and this machine holds up so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at a great price. One of the most efficient models according to energy star.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best I could ever buy. I am so happy with my purchase. It works so smoothly and perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does what is it supposed to do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far! It does not have all the cool functions as the upgraded versions, however, do not be fooled. It works well and does the job.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your honest opinion, Anne! Samsung appreciates you. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best front load I have owned! It's so user friendly that my husband and son can both use it.

    I would recommend this to a friend