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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,767 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    As always Samsung is synonymous of quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a set with the Dryer and as I said, Samsung never fails you. I love it, silent and very durable. A lot of different cycles and very easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front loading washer and I am very pleased with my purchase. My last "energy efficient" washer was top loading and it never added enough water to wet the whole load. This washer works so much better - clothes come out clean and with less wrinkling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer works perfectly easy to use and clean. Its very quiet and clean. Had it for a bit and have done about 15 washes and had zero problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable front loader washer that was not too expensive but highly reliable. This washer serves its purpose. I ran it one time so far and everything looks good. The Best Buy movers and installation crew is so on point. They are very professional and efficient. I tipped them well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you've had a fantastic experience from purchase to use. Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great washer so far. Easy to install, easy to use, does a great job washing clothes. The steam cycle works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money takes the guess work out of to much detergent. Very efficient very easy to understand and use just love this

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Washer, I want to congratulate you on your new Samsung Washer and appreciate you taking the time to share your detailed experience. We are happy that you are so pleased with your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great for large loads and QUIET

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far. It is VERY quiet and does an awesome job of thorough cleaning on large loads. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. One of my best purchases I have ever done. It helps me a lot. Would recommend to a friend. It is so helpful. It made my life easier. The people in the store were very nice. The service was great. Overall a great purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this almost 3 years, it worked good... but it started rattling so bad! and then leaking from to bottom... and I found this... didnt get the extended warranty so i have to get a new one... just not another samsung....

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We care about the betterment of your washer, ArnoldoM. Let us help you out.

      If the washer is leaking and makes a rattling sound, please refer to the links below. Browse over the hyperlinks and watch the embedded video for tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Samsung washing machine is leaking (If the issue persists, please click on “No” for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10001007/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147624655, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this washer for a little over a month now and it's been great. Plenty of cycles to choose from although we've used 3 or 4 that pretty much every washer comes with. We got it on sale so great deal too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    perfect washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer- I am not stacking... happy to use side by side. Efficient, quiet, perfect size; really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great washer I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So quiet and does so good. I love how well it washes. I would buy the set again. I didn't stack them and the work fine not stacked,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a top-rated washer that we purchased and financed through Best Buy. The sales transaction was easy and efficient. The delivery and installation was a breeze. The installers were professional and courteous and cleaned up after themselves. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good HE front loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement to an older model Samsung HE frontloaded. For the most, this is a solid washing machine. The biggest “con” is that this has no interior light for the drum. Not a huge deal, but it is definitely nice when unloading clothes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was a replacement from one under warranty but could not be repaired. This model is much better for my personal needs. It takes big heavy loads like down comforters and dog blankets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plastic doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an attractive appliance. I've had this washer for a month and I'm basically satisfied with it at this point. For now, it seems to be working well, however it appears to be cheaply made and I'm concerned how long it will last. The door is made of plastic and doesn't seem to close securely, although it isn't leaking. It also swings very widely and hits the wall beside it when opened. I needed to protect my wall from dings from the door. Previous Samsung washer door did not do this. I feel it isn't the same quality as a similar model it replaced that I had for 11 years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are concerned with new design features on your new Samsung Washer. No need to worry. We had made several changes over the years from design to cycles and setting. We have done these changes for improvements and flexibility between customers. We thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Bought after our LG broke. A friend had this same model and it was easy to use and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DO NOT CLEAN WITH PAPER TOWELS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Only advice is DO NOT clean the front with a paper towel because it will scratch it up! Use a terry cloth. After I got it installed and setup i wanted to clean my finger prints off the front and used Brawny paper towels...bug mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a washer and dryer set!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer and dryer. It is very easy to use, efficient and does a great job of getting our close clean. It sings a song once the cycle is complete. My wife showed our 7 year old twins how to use it and now they are doing their own laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to learn how to turn the washer on. I do not like that the lights go off when it is finished. If the ight would stay on it would let people know the load is finished. Overall I like washer. It has many settings which are great to use.

    I would recommend this to a friend