Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
Clearance
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,767 reviews
  • Rated 5 out of 5 stars

    clean

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job with setup and answered all questions I had. Just wish we would have done a demo together before they tested the machines and left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints about the unit. Delivery and installation was performed quickly and professionally by Best Buy subcontractors. Only complaint is that tiny toddler socks get stuck in the diaphragm, though I suspect that's all front loaders.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for being a valuable member of the Samsung family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great washer machine

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that this washer machine has a lot of options when it comes to cleaning my clothing, one of my favorite options is the self cleaning mode, it works very well and keeps your machine fresh and clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a bit of trouble with this washer at first. In the beginning, it did not get my clothes completely washed for larger loads and I had to experiment with the settings to get it to work. Other than that, it has worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a washer and dryer on an emergency basis. This one was in the right price range and the delivery and installation went without a hitch. So far I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine while it worked.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First dryer broke in three days and the second one is being delivered. While it worked, the machine was amazing. The weight balance broke and machine sounded like it wanted to jump out the room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful with Some Noise

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful washer with beautiful color and lots features. My only complain is "too loud" while switching features and cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes really well in my experience. Quiet operation and pleasing asthetic appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful features make this a win!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The timer is great help for knowing how much time to budget for the cycle. There are numerous settings, it makes for super easy decision making on what to use for which items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent druer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this electric dryer to replace our 15-year Maytag dryer. This dryer is easy to use and we were specially happy to purchase it on sale. We would definitely recommend it. So far it works great!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Crew was nice enough, not very professional.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt like this was their first ever install. My laundry room is just inside through the garage, about as easy as one could hope for, and I had it all ready for them. It took about 10 minutes and they were ready to go, with no demonstration or instruction. The truly messed-up part was that they seemed to know nothing about leveling out the washer by turning the feet with a wrench. They were going to leave it very wobbly. I told them what to do and then ended getting on my hands and knees and finishing the work myself

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, a lot more efficient than my old washer. Easy to use and happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice front load washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Although, first one came damaged, Best Buy was great about swapping it out. This is sharp and very user friendly. Stunning addition for sure, along with the matching dryer. Very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheers to Samsung Washer in Champagne

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and color. Had Geek Squad set it up and they did s great job. Several wash cycles to choose from that are preset or I can choose my own. Very easy to use. No louder than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I did not know what clean clothes smelled like until after I bought this washer. It is amazing and so are all the features is has. I also love the modern look.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Paula! It's amazing to hear that this washer is such perfect fit for your home. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Lady K

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer meets all my expectation. Cloth are soft, wrinkle free. Love The sounds, letting me no when cloth are ready. Space friendly. Love drying time for bedding n comforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer & dryee

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love best buy. They sell quaility brand electronic.i have been buying electronics from best buy...they are awesome...I love my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely go with this model it has been very reliable compared to another expensive brand I had last. Worth every penny. Easy to install as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough water for washing. I have to wash and rinse twice. It shakes so much when spinning. Small, medium or large the spin is too strong. Serviceman said stop machine and adjust load. That would be ok for a large load but for underwear I should not have to do that. Should have stayed with LG

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Xiomara65. We value your opinion and use reviews like yours to make improvements in the future. ^Lo Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front load washer. It is pretty easy to use and relatively quiet.

    I would recommend this to a friend