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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,767 reviews
  • Rated 5 out of 5 stars

    I love the steam feature.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the steam feature. I wish it had a “towels” cycle like my last Samsung washer. Not sure why I need both a steam and sanitize cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big and it works great. I really appreciate that it was a "quick wash" setting, 22 minutes, and that it adjusts the time for the settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with washer. Easy to understand directions included. Looks sleek and modern. Like the variety of wash options. Haven't used the steam cycle yet so can't comment on that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this washer for a couple months. Delivery was great, install was straightforward, and the clothes come out clean! This washing machine replaced an old Samsung and I appreciate the larger basin of this unit (more clothes!). We almsot solely wash in cold water so have not tried the steam cycle (would have purchased the non-steam version but it wasn't available). I've had no problems and can only recommend it. Cheers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washer. Its very quick and doesnt use alot of water. I use the Delicate Cycle for my work clothes and I can see the difference in my clothes! I absolutely love my new washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washes great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, relatively quick. Still able to keep it to 2 buttons to start a load. Sanitize option great for elderly parent whom doesn't have good hygiene is great(but wash cycle takes 2 1/2 hours. Dryer is quicker)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, quiet, glad we bought it. Would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely perfect for our family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this washer and it's unlimited features. It get clothes very clean and the steam cycle is the best. I'm so glad I made the decision to upgrade to the front loading washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is absolutely amazing does everything that was advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't learned everything that these units can do yet, but everything I have it do, it does well! They are fairly quiet and get everything well cleaned. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very efficient, super quiet and tech friendly/efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Washer! I had one 2 years ago at a previous home and when we moved I had to move without it. Of course I repurchased it as soon as I could! LOVE THIS SET!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUCH cleaner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this set to replace the 20 year old beasts that came with my new house! This is my first set of front loaders ever and I am so happy with them! My clothes feel clean for the first time in ages!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family! We're happy to hear that you're enjoying this washer. ^Lo Samsung

  • Rated 4 out of 5 stars

    Easy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larry was our salesman again for the stackable washer dryer. He was very informative about the features and helped us make sure the two pcs would fit in our small area. Can't rate the unit, not installed yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Doing laundry is fun!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer! It’s definitely efficient and quiet at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer I’ve ever had!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Steam cycle is amazing! I can fit two loads of wash in one cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, great machine!! Very satisfied with the pirchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't vibrate much except for the high speed spin cycles, which I think would be not that abnormal, given the loaded wet clothes... love the steam function and the look.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    When on pedestal bangs loudly when spinning

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest spin cycle I have ever heard. It bangs loudly and if it were loaded with rocks it could be louder. Samsung service came and said there is nothing they can do. They blamed the noice on how we load the washer and on it being on a pedestal. I don't want a washer I need special instruction on how to load it. Samsungs only advice was to take it off the pedestal. Best Buy will not do anything because I have had it 8 months. Think twice before buying this and a pedestal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bill! Most often, knocking sounds and shaking in the washer are caused by it not being properly leveled. This link (https://bit.ly/34JW65E) can walk you through how to level it correctly, as well as other possible causes to check. ^Jecca Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new washer. Easy to use very quiet and the best it sanatizes my rugs

    I would recommend this to a friend