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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,767 reviews
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever--gets all the stains out fast and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite, got it on sale plus includes free installation. Have to pay for additional materials that are required for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY (finally)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this product for only a week, and it is definitely a great value and a great machine! I only wish we could have had it sooner (but that's due to limitations due to COVID).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Efficient Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one went out....spent hours trying to fix it. It was a 12 year old Samsung, loved it, and now Im loving this one. Only issue I have is that it tends hit hard so it throws you off the first.few times....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for what we wanted in a new unit. Wanted to get the Wifi version but figured the simpler the better. Install was a breeze, but carrying up a flight of stairs was not fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for over a month, so far no problems. I just wish Samsung do something about the mold on the front load washers, cause I know I will get the mold on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wash to Heavy Duty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you have so many options from a quick wash to heavy duty load as well as sanitize option. With a baby in the house, this was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quality W/D

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality, quiet, easy to use. Best Buy installation did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation and setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the optional pedestals and was impressed by how well everything fits together. Instructions were simple and clear. No issues setting it up or connecting the pedestals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when it worked. Our teenager overloaded it one time though, and it broke the weights on the inside, and the part that broke was not available - so now we’re faced with a trade in but the trade in color may be different than the current champagne color because they’re in back order.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jessica,

      We understand that there's a reason why you wanted to have the same color for your washer. Let us help you.

      To better assist you with the trade-in unit, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Working as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Washes as I expected. Clothes are clean after washing. My on!y negative is that the door window is tinted and I cannot see it cycling.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is very quite not as loud as others , and washes clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very quiet and cleans very well. can handle larger loads to0

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great with no issues at all! Cleans clothing great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! My favorite part is the quick wash cycle. I do leave the door a little open in between washes to avoid any moldy smell and I clean with affresh every 2-3 months

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is all I need. It works perfectly for my growing family. I love it❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent for large loads. Great for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and very comfortable, it does not give any problem

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Terrible Washer, Terrible Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washer was an LG and it only lasted 8 years. So I went to the Samsung. Well, that was a mistake. I had to return 3 of them. The first one leaked water out of the bottom of the door. The next two, the soap dispenser drawer didn’t shut properly. And they also leaked out the bottom of the door. I ended up switching to a different model. That one will be going back also, the soap dispenser drawer does not close proper. I haven’t used it yet to see if it will leak water out the door. Maybe I should go back to the LG. At least that one didn’t leak and the dispenser drawer shut properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, nice features and value for your money

    I would recommend this to a friend