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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2767 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,767 reviews
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what we wanted at exactly the price and the service we needed, thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Better than Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure of purchasing a front-loading washer. So far no complaints at all. I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like this washing machine it works well so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just starting using this machine. It seems to work well, quickly and I like the bell that plays music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second identical Washer that I have purchased. I would buy another if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung champagne washer & dryer set. Definitely a satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. So far NO smell. Gets clothes clean and spin cycle gets them very dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good and sturdy, worth the price. Will have to wait and see the reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was particularly impressed with the professionalism of the guys that came to install the washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works absolutely great and also easy to use only down side Is that it’s a little loud at times

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    wash it up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW ya...what a washer...kick some wash...fill it up full and let it go...wash....spins great.....never would think this wash would work is good...but proved me wrong....and o ya thanks BB crew for all ya help at the Erie Pa store.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I have never owned a Samsung washer before, so now I know this will be my go to machine.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We really appreciate the loyalty, busymom1959! Thank you for choosing Samsung. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love the color performs as it should

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash capacity is amazing. The cycles are perfect the music it plays is awesome. Thank you Samsung / BESTBUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as advertised. The Washer works as described. I like the many wash cycle selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strawberry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a very good product. I have a Samung phone & dryer- washing machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra features not worth the headache

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this professional installed by bestbuy - it took 2 weeks before the sanitation option worked and even when it started working - it would stop half way and give an error. This was frustrating as having it stop mid wash made it difficult to reset and drain the water. My older washer was way easier to use and never had error codes Preventing me from washing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nando! I'd like to provide this link (https://bit.ly/3mkBoAL) for you. It has information about different error codes and what to do about them. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough options for any type of load and it does an excellent job of saving water and detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much! Glad I bought it, so much better than my last washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer but a bit noisy on high spin!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a warranty replacement and I am happy with the performance so far. A bit noisy on high spin but otherwise fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it did not fit to our place

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure you mature the place you want to install, it did not fit to our place and we had to buy LG one

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an upgrade from my old LG front load washer. Should have stuck with LG products. This one wobbles and is super loud during the spin cycle. I’ve had it leveled so I know that’s not the problem.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jess! While leveling is the most common cause of washer vibrations, there may be other reasons for this. This link (https://bit.ly/2FO8HZu) has steps you can follow to help with washer vibrations. I'm also providing this link (https://bit.ly/2Nl1W5S) that can help you determine if the noise you're hearing is normal or not. ^Jecca Samsung