Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
Clearance
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use and high efficiency of this 4.5 Cu. Ft. 10-Cycle High-Efficiency Front-Loading Washer with Steam. Many appreciate its excellent washing performance and quiet operation, frequently praising how clean their clothes are and how little noise the machine makes. Positive feedback also highlights the washer's capacity and the sleek color options. The stackable design is another feature that receives high praise from satisfied users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 101 reviews
  • Rated 5 out of 5 stars

    Best buy appliances

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like samsung products as they are good quality and also reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gratitude

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent attention and punctuality. I’m very grateful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hampton washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a replacement washer for my son's home in San Juan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product and Excellent Deal I got with BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality works properly very good overall product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine for a great price...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great machine. Well made and good price.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer everything I needed all in one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short live

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really exiting to get my new washer unfortunately I don't recommend it just a month after the warranty expired (1 year) I start to get problems with it, regular household use and it was doing terrible noise and it was out of balance when spinning, got it fixed and just a few month later same problem but worse , Im disappointed and probably Im going to get a new one , save your money with this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Yily,

      Thank you for reaching out. We appreciate you informing us that your Samsung washer is making terrible noise and goes out of balance when spinning. We apologize for the inconvenience this has caused you, especially since these issues happened again. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a troubleshooting step to try your Samsung washer that makes unusual noises.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      The link below contains information on what to do when your Samsung washer is shaking.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      I've also included a link to our warranty page to learn more about the product's coverage.
      https://www.samsung.com/us/support/service/warranty/WF45R6100AP/US

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144588790

      -Angelica Samsung

  • Rated 3 out of 5 stars

    No good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was come with a factory damage, I changed for LG

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased A New Samsung Washer/Dryer and both were not installed correctly plus had a Samsung tech here and he noticed damaged to the Washing machine in which was visible to us. He is hoping Samsung will replace the part. If not I will take the nesacary action

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144594046

      -Angelica Samsung

  • Rated 2 out of 5 stars

    Softener pours out with as soon as you put it in.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung washer after having the first one for more than 10 years, but this one the softener pours out as you put it in. I bought a guarantee but this is very annoying because is a new product to start with this issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. We are here to assist you with getting the best performance out of your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser drawer (https://bit.ly/2XyPzLJ). If you need further assistance after completing the troubleshooting steps, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143708258) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 2 out of 5 stars

    great until it wasn't

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until after 2 1/2 year, it became unrepairable due to broken plastic drum, broken bolt, and broken balance mechanism. Thankfully, we bought the extended warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for taking the time to leave us a review on one of our products.

      Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time on this piece of junk. It didn’t even last a year before the drum went out. I can’t even get it replaced because it’s on backorder, so I’ll have to pay more money to buy another washer. I’ve never bought Samsung appliances, I thought I’d take a chance. I ended up getting burned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water leaks from the door and when you put softener it pours out as you putting it in

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142653231. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Late delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bad when they say 7/19 are arrive and they even don’t call or mail that the thing are late. And the important thing is they haven’t delivered yet!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shakes and makes weird noise after only having had it 6 months

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nogood, I see you have some concerns with your new Samsung Washer and would like to offer you a helpful guide to ensure your unit is performing the best. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      If you need any additional help, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1144032420. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Never

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to use it since I received it then on top of that I can't be reimbursed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    best washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer ever i suggest everybody to buy this washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HOrrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all impressed. Owned it 2 weeks, and it drains poorly. Some of the thing scame out just as dirty as they went in due to poor water supply and draining. The cycle setting also seems to be flawed in that it wasn't sticking with any normal cycle. WAs also not impressed that rinse and spin settings could be changed mid-cycle. Found this out by brushing the thing as I walked by. The biggest issue is that this is claimed to be ADA compliant. Why? Because it can use a pedestal and has 2 braille letters near power and start? This is not at all ADA compliant without additional braille overlays.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Amazing washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying with washer with look nice. I will be buying for dryer machine as soon.

    No, I would not recommend this to a friend