Customer Ratings & Reviews
- Model:
- WF45R6100AW/US
- SKU:
- 6323150
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.
This summary was generated by AI based on customer reviews.
Bad Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a washer and dryer with the pedestals, hoses, and required connections. It took 3 times to install them correctly and undamaged. The first installers damaged the dryer at installation. The second installers "no showed" by taking a picture of my house but not coming to the door. Third installation also dented the dryer, but then required a fourth installation when I discovered the dryer did not work properly. The fourth installers were actually great. Thanks Joseph! The final rub was the fact that they changed their rewards points program. If you choose deferred financing over standard financing, you receive NO rewards points for a pretty hefty purchase.
No, I would not recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new machine but shakes alot when on spin. It washes the clothes ok
I would recommend this to a friendBrand response from Samsung
Posted .Hi Malikag! I have this link (https://bit.ly/2ElImop) to a great article with information on what to do if the washer is shaking. ^Jecca
Great Washer for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine works great so far. Seems to clean my clothes much more efficiently than my previous top loading washer.
I would recommend this to a friend- Cons mentioned:Installation
Delivery and install fail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine, installation was not. Parts for installation were not available,, and was not listed as a requirement for installation. Poor instructions on website. Wouldn't buy again from Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at Customer Care: P. (888) 237-8289, H.24 Hours a Day-7 days a week Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144622835.
-Noraina
Nice washing machine.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase. I tried a modern top load washing machine thinking i can let the clothes soak over night. However, it kept draining the water. This machine washes the clothes nicely and does it rather quickly.
I would recommend this to a friendWhirlpool Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my new washer. It is very easy to use. I didn’t want something I needed to have an app on my phone for. It is quiet and I am able to wash my queen size bedding with ease.
I would recommend this to a friendFalls Church
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG is a Consumer's guide top pick. Replaces our old GE. Fits in our condo laundry room. Works and looks great. Steam cycle is very useful for minimizing wrinkles. Installers were polite, professional, and thorough.
I would recommend this to a friendMislead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this was wifi compatible it seems that it is not
I would recommend this to a friendGreat item when paired with the dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase this washer after getting the paired dryer unit. It works great and completes its wash cycles in a fraction of the time conpared to an older washer that's been replaced. However it sounds like a jet when it's on the spin cycle!
I would recommend this to a friendGood Price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great! It is easy to install. It has a pedestal storage. It has different cleaning functions for a diversity of materials. And my wife likes the champagne color. She likes it, then I like it too.
I would recommend this to a friendLike
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color. A little too small for washing king size duvet. Nice features and cycle options. After using this washer for a while, I decided I do prefer a top load washing machine.
I would recommend this to a friendSkeptical
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing another front load washer. At least my old washer indicated that it was in the “steam cycle”. I have no idea what this machine is doing, really. Samsung expects me to presume the laundry is clean. I am skeptical because i keep trying to use the sanitize cycle, with steam. It says it will take 3:05, i am ok with that if it does what it says it would do - but! The load is completed in 1:40. Is it clean? Sanitized? I have no idea. I have family members who come to visit with allergies. Chose this particular machine, steam option, because i really wanted the linens, etc. to be clean. Not so sure about this. Was hoping for better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can see that this is very important to you and I hear what you are saying. The Steam function is available with normal, heavy duty, whites, bedding, and sanitize. The time depends on the cycle and setting that you choose. If you have any additional questions or concerns, please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144146312) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Very decent size.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it’s working well to us. We didn’t expect that it’s wider from the inside. I want to try a different brand but it takes forever before they could deliver it to your house. We’re just hoping it will last long.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Buy protection plan
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine in the beginning, but started making a really loud noise during the wash cycle. Definitely get a protection plan for these products
No, I would not recommend this to a friendBrand response from Samsung
Posted .We see the importance of having a quiet washing machine, John. Let us help you with what you're experiencing with your Samsung unit.
Samsung washers are generally very quiet, and most noises are either standard or can be easily corrected.
I recommend checking the resources below for steps that may help fix your noisy Samsung washer.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
https://www.youtube.com/watch?v=ywOrH59K9Rw
You may also refer to page 50 of the user manual for other troubleshooting steps when the washer makes noise.
https://downloadcenter.samsung.com/content/UM/202209/20220908101943439/WF6100R_UM_DC68-04006K-01_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145097662) to help our team pull up your information when you message us.
Thank you!
-Angelica
Steam feature is nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is okay would not go through Best Buy again for appliances
No, I would not recommend this to a friendIncredibly happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited when I found these for the price I did! I had been looking everywhere and had pretty much given up on finding this set in my price range. I have had them for about a month and am completely happy!!
I would recommend this to a friendWorks great so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the unit works great! Did have an error message, but it was due to the main water valve inside the home being shut off over the weekend. Takes some time to get used to the more fancy electronics that are on the newer units.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there wilson, I am happy to hear you are enjoying your Samsung Washer. I am glad you are learning the electronic features. If you ever need any assistance please reach out to us. We are always ready to help. Thank you for choosing to be in our Samsung family. ^Brad
Loving my new washer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Longer cycles than I’m used to but water savings is important to me. Professional delivery and installation services were wonderful. Waiting for my matching dryer to arrive this week
I would recommend this to a friendAverage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If only you can change settings on all the different wash cycles
No, I would not recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to have you as a member of our family, Tool. ^Lo
- Cons mentioned:Door
Broken when it was delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door was broken when it was delivered. I never got to use it. It wasn't the delivery guys fault. Then it was going to take 2 months to get a new one. I decided to buy another name brand instead.
No, I would not recommend this to a friend