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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 2766 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,766 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer, it’s very easy to use. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so satisfied with this product. Do not have to worry about anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deliver service provided. Install went smoothly and very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung- great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so far- Happily purchase many other Samsung products too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I have used for many of my rental properties.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just what i ordered the delivery guys were good as well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samantha, I appreciate you taking the time to share your customer experience on your Samsung Washer. We are happy to see that you are enjoying your machine. We welcome you to our Samsung Family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Washer-Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just hooked it up, but already done 3 loads today and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best washer that is stackable sooooo nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, no complaints this far, recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colleen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Our salesperson was very knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Not the greatest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an old washer and dryer in December of 2021. It worked well for a 3 months and then all of a sudden started to make loud noises and wobble violently during a spin cycle. We had service come out today, 3/18/22 and was told that this is a common issue with this dryer. Samsung told the technicians to order new parts and repair. I was shown photos of metal shavings and broken counter weights. We hope that this will be resolved by next week when the new parts arrive.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MrBest,

      Thank you for sharing your experience with us regarding your washer
      and we do apologize for any inconvenience this may have caused you.
      Here is a link that will help you address your issues about loud noises and wobbling violently during a spin cycle.
      Samsung dryers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Nearly every sound the dryer makes will fall into one of four main categories: rattling, thumping, squealing or grinding, or humming. Pick the closest sound to the one you're hearing so you can do the correct troubleshooting steps for your issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number: 1144326555

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year of use and my mom loves it. Samsung is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love out new washer...it does a great job, and it's so quiet!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for you helping bring my washer at my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer in this price range. Steam function is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad unit , makes crazy noise and start jumping down almost hit me when we turn it on for the first time It should have turned off automatically if it was not setup properly ,not recommended at all I am out of return period so I am stuck with this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Wikki1977,
      I see you are needing assistance with your Samsung Washer and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143024055. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Greta

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far, I really love using them almost daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Front Loader Washer from Best Buy and it was at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the washer fits in the space with the dryer.

    I would recommend this to a friend