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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 2766 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,766 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer, recently upgraded from an older model and we are highly satisfied with our purchase. Stackable feature comes in handy as well as it saves space and operations perfectly. The Steam feature is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splurged on a set after our dryer went out. The steam function is a nice addition to an at home unit. Having no internal agitator means more space for larger loads. The "cycle is done" tune. Though. It'll drive you crazy after a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by all of the options. I did not think that the Steam option was something that I needed. But, I have had an on going problem with mildew in my towel and wash clothes. I even went online to discover that the process for getting ride of that smell was to add boiling water to the washer and do two cycles of wash. one with baking soda and one with vinegar. A lengthy process. With this washer the Steam or the Sanitize settings removes that mildew smell completely. Problem solved.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Super efficient and cleans well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and washes very well. My sons baseball pants are super white right after washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very customizable cycles & cleans well I Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine is to replace my previous Samsung washer. This machine works well, I like the bigger size and all the customizable settings. The color nice. Overall the Samsung washers and dryers have been good machines.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    NEED better installation team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The installation gets 0 *'s. There is a locking bolt for shipping and moving. You need it to move the washer. They took it off, but didn't give that to me. Now I have to find the part in order to move the washer. See page 21 of the manual

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase !! We love our Samsung washer / dryer combo. We checked with all other vendors and Best Buy had the perfect combination of pricing and availability. In-store customer service was top notch ! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray washer! We had an LG for eight years and was skeptical about buying another brand. This Samsung it’s just as good if not better. It is really proud of itself when it finishes a cycle and sings a long song.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous washer Maytag was horrible. Being only 6 months old I decided to replace with this Samsung as I had read reviews and it offered the most for my money. Love love love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so good! I enjoy the control I have over there soil of clothing and the how much of a rinse I want and the spin cycle. I also enjoy thw different options for different clothing or material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Love with my champagne washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my champagne washer. The size is pretty good and I am able to wash double of what I could in the past. I love the color, the design and how modern it is. This is definitely a “Best Buy” experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that I am really Impressed by the technology that Samsumg put in all their product I bought this for my wife and she's very happy with it we haven't tried all the features but it seems pretty good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really quiet if loaded properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine was purchased as a com o with the matching dryer, and I love it it cleans great and is quite if loaded properly. It does seem to have some vibration issues if under loaded

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're happy to hear how much you're loving the washer. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer and dryer. The only issue with the dryer is the lint filter. I have to take a screw driver to open it. Not the best filter design I've ever seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine! Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine. The only concern I have is that condensation seems to stay inside and it is still very wet when I open for the next cycle. I leave the door slightly ajar after use so mold doesn't build up inside the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s pretty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most expensive washer I have ever owned. I usually get cheap ones and see how long they last. No issues yet but it’s only been a year. It’s got more settings than most others. The look is very classy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front loader. When we purchased it, we didn't realize that the rubber seal needs to be regularly cleaned! HOWEVER, this model has an auto-clean feature, and that makes all the difference in our complete satisfaction!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your satisfaction means the world to us, MoJo! Thank you so much for allowing Samsung to be part of your home. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Excellent washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and durability. Family of 4 and able to fit plenty of clothes for a full, clean wash cycle. Door does not slam shut either which is nice for when you want to air your washer out and not run into the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues at all. Winterizes well. The only annoying thing is that pausing it even at the beginning requires a very long timeout lock which is super annoying if you have to add something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal and bought the pedestal also great washer our last Samsung washer we had over 15 years. I think all the moving we made did not help it last longer. Very heavy have it delivered and hooked up by Best Buy

    I would recommend this to a friend