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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 2766 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,766 reviews
  • Rated 5 out of 5 stars

    So far so good. Great washer overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine overall. It looks great and cleans well. The only issue is that the light is dim but that’s not really a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for all of my apartments. My residents love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Champagne Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the large range of options for cycles, like sanitation which I've used multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month with no problems. Does a great job cleaning clothes and the fast cycle is a great option to shorten wash time.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Not dependable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd washer same product in the last 3 years. The first were leaking at the front load entrance and the most recent one was the really loud spin cycle which apparently is common issue.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to have a better experience with your washer, Kmariano. Let us help get rid of the noise.

      Here are some steps to take when your washer makes a loud noise. Please click the link and hyperlinks and watch the instructional video for tips.

      Samsung washing machine is noisy (Please select the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146576909, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine has been working fine all the while. No complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the color and the style. Just used it. So go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and nice personality. They maintained good communication skills through out the installation time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine, enjoy using the steam option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two things I enjoy about this machine is 1) quick wash option which I believe washes in 20 minutes 2) steam option works great for stains

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful addition to my laundry room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, beautiful machine. Digital panel may prove problematic in the future. It takes a bit of pressure to start machine. Cycles run long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large enough for my laundry capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy deliver persons installed the washer quickly and taught me how to maintenance the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wash machine only thing I dislike is the tub is very deep in the clothes get stuck back there they’re hard to get to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and product. Best buy is number one in electronics

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's so great that you found what you wanted and had a good experience purchasing it. Thanks for sharing, Dhakal! ^Jecca Samsung

  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and overall options. Love the color of the steel too. 4 out of 5 due to the cycle times. Some are quite lengthy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older version. This one is quieter. Do not like the flush buttons. The installation crew was absolutely terrible and did not hook up the hoses appropriately that led to flooding of our laundry room. They also said they could not stack this with dryer so bought the stack kit - a stack kit was inside the drum. They were worthless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this front loading washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My story is a long one, the short version is that I used to have a front loader washing machine, and I had memories of my parents too loading machine doing a load in 15 minutes. That reality seams to be lost as we moved to a top loader that took 2 hours to run and the clothing on top had a high likelihood of being dry at the end. I got so frustrated with it, that I sold my 1 year old top loader and went back to a front loading washing machine. (This machine). Not only are my clothes cleaner, they’re all clean, they’re also much drier coming out of the washer so my drier runs for less time, but a cycle is also 45 minutes. I’m so happy to be back to a reasonable time for a washing cycle that I almost look forward to replacing the door gasket when ever it decides to fail. (Which was part of the reason I left the front loaders in the first place, along with the run times). I honestly have no regrets to getting this washer, I love the thing, and I’m a 45 year old man. (Some day everyone’s life is much happier when stuff just works)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Mother’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother two weeks ago and she had not indicated that the the product has been unreliable or something she didn’t won’t .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient but a little bulky

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints as far as features and functionality; however, I recommend measuring your washroom before buying as the door swings out very far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thi washer has many settings, I love that I can stack with my dryer. its a bit on the smaller side conpared to my old top loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the money! Works great and no issues. Love the self cleaning feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my washer, I can wash big loads with such ease the only thing I don’t like about it is that it’s too delicate, it dents very easily

    I would recommend this to a friend