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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 2766 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the attractive color options and the machine's capacity. However, some users reported issues with the spin cycle's noise and the washer door's durability. A few also mentioned challenges with installation and the unit's height.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,766 reviews
  • Rated 5 out of 5 stars

    Thompson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my sales person was very polite and helpful. I will defiantly refer people to her as their sales person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with many functions. My old washer was done , this was an excellent upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Black Friday deal. Have purchased similar in the past for another home. No complaints at all. Looks great and works well to boot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fancy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washes really fast and seems to get everything squeaky clean but doesn’t seem to hold huge loads . good thing its just the two of us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung washer and dryer! It has so many settings to choose from. I would definitely recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 12yr old LG washer front load. It was running good but after a month, I noticed that when it gets to the spin cycle, it really shakes a lot. I thought I must have loaded too much but when I tried with a lighter load, it still does the same thing. The vibration is still tolerable for now but I guess I’m just used to my good LG brand that is really quiet and doesn’t vibrate/shake as much as this one does.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd like to help with this, TGP1968! There are actually a lot of things that can cause vibration in the washer. But the good news is, this link (https://bit.ly/31KVeOe) can help you fix any of the minor causes. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Efficient and Quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer came highly recommended by a store associate. Never owned a front load until now and it’s the best washer in the market!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear this, Jeff! Thank you so much for choosing Samsung. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was forced into this model due to limited availability during the holidays, turns out its pretty good so far. Give it time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with added steam function.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love the Samsung washer and dryer. Has many great features and delivery was on time with instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get your Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working well and no bad comments good brand Samsung 4.5 cu. ft. front load washer with steam pickup yours too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it very much.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great so far and I am enjoying it very much so. Pricey but they are good quality at least so far..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t owned this very long, but it seems to work great and I haven’t yet had the mold/mildew problem my LG washer had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase date for this was November 11. It had to be returned twice. I a not quite sure I am sold on this yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Champagne Washer/ Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung front load washer and dryer in champagne is wonderful. I love the color and the work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever had!! My clothes smell so fresh n so clean.. love it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product shakes bad. Customer service shakes worse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with dryer and pedestals. Shakes bad from first use. BB sent someone to rebalance who told me and customer service he called while here that should be replaced but they won't unless they come out at least 3 times not including his visit. Tech came said he didn't see anything wrong but didn't have time to wait through a cycle so take a video next time it shakes and send to him. We did and he told us call back in and set another appointment with him specific. We did and they decided to schedule with another tech, who decided not to respond to appointment so he never showed even though they sent us confirmations to tell us to be home and prepared for their 4 hour window. Called when they didn't show waited through automated system and 37 min wait for agent only to have system hang up on me. Waited again for over 30 min and agent told me they entered appointment request for specific tech but pending. No response from them for 2 days only to call and spend another 30 while they try to schedule appointment. Agent scheduled and told me that the store should have replaced the unit go to the store where purchased and talk to them. They of course said only geek squad can replace. Over a month problems still not resolved. Customer service lost my business more than product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Happy with product, delivery and installation service needs improvement. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works perfectly washing my clothes every day, get on for your self and start wash your clothes too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD ORDERED ANOTHER MACHINE BUT COULD NOT GET IT UNTIL SOME TIME IN MARCH, SO I PURCHASED WHAT WAS IN THE WAREHOUSE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome, the touch screen works great. Definitely saves water and the spin cycle practically dries the clothes for you

    I would recommend this to a friend