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Customer Ratings & Reviews

Your price for this item is $749.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.3 out of 5 stars with 604 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's excellent washing performance, quiet operation, and ease of use. Many appreciate its efficiency and the large capacity, finding the customizable wash cycles and smart features convenient. While some found the spin cycle noisy and a few noted concerns about price and condition upon delivery, the positive feedback on performance and usability outweighs these drawbacks. The stackable design is also a popular feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 604 reviews
  • Rated 1 out of 5 stars

    Not a good investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I can give this a negative star… I started having a few issues with this washer early on but they were easy fixes. Unfortunately 6 mos after my 1 year warranty ran out, the washer decided to stop draining! I’ve done everything on my side (snaked the drain pipe to the house) and it’s still not draining! Note I have to call and get it repaired! I would NOT recommend getting this washer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Great Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung washer and it works great! I’m totally satisfied!

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it from open box has scratches on the side but works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect and easy to use. Best buy team installed it and was very friend and educational

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love this washer.. best purchase I’ve made… love the stackable as well..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Overall, One Water Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks super sleek. Runs well. Only concern is that when I run the machine on Normal setting, there is a pool of water that doesn't drain completely. I've run it on Speed Wash setting and it drains fine. Not sure what that is about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while. Washer is super easy to use and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install. Pick up was very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine works pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Good service. Apart fell off while the guys were moving it I did notice till I was 100 miles away. I called them did not try to help. It was the pump cover. It will run without it but would be better with it

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Clothes feel very clean when coming out. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the efficiency and sleek look. I also have the dryer as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the musical notifications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with several scratches and dents which I did not notice for days because I was not home when it was delivered, and my husband did not inspect it like I would/did. Love the smart washer and it's options. I was compensated for the minor damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought to replace our 12-year old washer. This is a very quiet washer. It doesn’t shake the whole house like our old one. Very modern in design. Touch controls are very user-friendly. Despite the bells and whistles, we usually judge the quality of washer by how “fresh” the clothes come out. This passed all our check marks. Definitely a recommended product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice to be updates on the status of washing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is complex but simple to operate. It is another IoT device and updates you nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my older.samsung washer. This works great. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. You can control it from the app and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Enjoying the super wash speed. Ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Jeff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second Samsung set after moving great controls, quiet and wonderful pricing.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Jen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy how quiet the machine is. Settings are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Value!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet. Works great. Drys fast. 5 stars for sure.

    I would recommend this to a friend