Customer Ratings & Reviews

Replaced my 9 year old Samsung washer with this new one.

The washing machine works well, and has quite a few settings. It is attractive in the laundry room. It was advertised as being quieter than other washers-- but that is definitely not true. I was replacing an Electrolux that I loved, and I like this one almost as well, but miss the drum light.

Washes well and leaves cloth almost dry and easy to use

I love my Samsung product, well built easy to work

A very efficient washer that is connected to my phone.

Easy to use and I am very happy with my applicatiance.

Super quiet and efficient. Great purchase price!!

Great machine! Would recommend! Super easy to use!

This has worked well so far, good selection of options but the cycles tend to be a little long. The only issues we have found so far is that the clothes are still damp and cold (they feel like hop water has not been used). Maybe we are using the wrong setting but we've tried many of the preprogrammed settings.

I tried a Samsung top loader but found the front loader to clean better. I had previously been very satisfied with my old Samsung front loader, but when necessary switched to top loader. I was so disappointed I traded for this front loader again. A giant for cleaning clothes

This review is for the geek squad warranty. I’ve been waiting for almost a month for them to come and fix it and 2 technicians found the problem but Best Buy won’t actually order the part it’s needed. Now they want to send a new technician to see if they can fix it so I have to wait another week to only see if they can fix or replace it. Very disappointed and won’t recommend anyone purchasing a geek squad protection.

Very user friendly and looks great. Easy to set up.

Best Buy of Orange Park was so accommodating as we bought our washer and dryer. The Appliance Manager helped us and he was great! Knowledgeable, Courteous and went out of his way to please us. Delivery guys were excellent, cleaned up after installation and very courteous as well.

Does a great job. We are please with our purchase.

No complaints about washer. I should have examined the space I have available when I ordered a front loader though! It’s ok. I’m figuring out a system so I can make the washer work. In hindsight I should have stuck with a top load due to space.

I've owned front loading machines before and they did not have the means to keep the machine clean to prevent the bad odor from the rubber ring. These have a self cleaning feature that I love. I also set up the machine to send me text messages through Bluetooth and Samsung Smart Things app.

Have only had this for a month but have enjoyed it. I've not yet utilized the wifi features so it probably is even better than i've experienced. The only thing that stands out is it doesn't consistently hold the settings from the previous wash. Very minor and maybe i'm doing something wrong.

This washer has been amazing in terms of the capabilities of cleaning and load capacity as well as low energy output. However, it has a really violent shake when on spin cycle, to the point where it’s turned 45-90 by the time it’s done.

Over the years we have bought several washer and dryer combos and the functionality and quietness of this pair is outstanding and by far the best. We've only had it for about a month so we haven't had a chance to use all of the different features yet, but i am looking forward to trying them.

We bought this and the matching dryer. I have never loved a washer and dryer more. I didn’t think I’d ever love a washer and dryer but here I am. I would recommend this to anyone looking for a washer on a pedestal. It is quiet, have had zero issues and it cleans everything correctly.