Customer Ratings & Reviews

Very pleased with my new washer and dryer. Simple to use. Does an excellent job on my laundry.

Love it but the only problem is that when the spin setting is more than 2 bars it tends to get very loud. Other than that it’s very nice.

Washer needs small loads only or the door locks and continues to add water and spins for the entire day. You quite literally need to manually drain the water from the bottom for the door to reopen. As for the dryer… it pull more amps than it states, overheats and trips the breaker every time you start the dryer. Both an electrician and Samsung did not know how to fix it. It’s a new home and 2023 new washer and dryer. Never buying again.

I couldn't have bought a better one! It's super good, silent, I recommend it!

Love, love, love this washer! OMG, have never had such clean clothes! Gets our clothes so clean and leaves them soft. My white shirt looked new after running through with the steam settings on. Really excellent! We stacked ours with the drier too, so it freed up space too.

Super professional, knowledgeable and caring the installers. The products works fine as expected.

Multiple settings and child locks! Wonderful. Will hold my king comforter without issues!!

Awesome washer does the job very quiet great choice thank you Best Buy good space washings fast . Would highly recommend

Great washer so far. Fast and reliable. Easy to use and programmable

Looking for a great washer or dryer? Choose these! Service was great & machines work great.

So far so good. Machine working very well. Hopeful it will stand the rest of time. Good product.

This beautiful washer does a great job in washing my family of 4 clothes well. It is sleek and efficient We love it!

Thank you for the smooth delivery!! There are a couple scratches left on floor but I can live with it.. thank you for working so smoothly while I was in a meeting I really appreciate the efforts placed!

This product was easy to set up and follow the instructions for it's use. It was very quite and did an excellent job.

So far so good, absolutely LOVE the color. Is doing really well with pet hair too. I ordered the set it on black friday & i was expecting a long wait time, but it was delivered within a week! The lint catch is also dual & it’s so easy to clean after every dry.

My first front load washer and I love it! Wages my clothes thoroughly and evenly. Amazing washer!

I love it! The ease to use and leaves my clothes really clean.

For starters we’ve had the same Samsung washer dryer set for close to 10 years but since the washer stopped draining properly we decided to get a new set vs repair. We loved Samsung and decided to order this set for it’s wonderful features like wifi and steam cleaning. Upon delivery the first issue was the dryer. After removing the massive styrofoam packaging the top of the Dryer was severely dented in and would need to be replaced. But nonbig deal since our original dryer was stull in working order. Next we connected the washer and started with a light load on a quick wash setting. The wash cycle started I watched for a few minutes to ensure it was running smoothly and then left the laundry room. A few minutes later we suddenly heard loud banging noises and vibrations was so severe I thought my ceiling fan would fall down it was shaking so hard! The laundry room was right above it. I quickly ran upstairs to see what was going on and the washer was on the spin cycle it was moving and bouncing on the floor I tried to hold it in place but I couldn’t stop it so I hit the pause button. I checked the default settings and the spin was set to high. I thought maybe this was the reason since I didn’t have a full load of clothes the setting was too high. So i set it to the lowest setting just above the “no spin” option and turned it back on. This time i stayed put to see what would happen and yes the same situation loud banging vibrations the whole thing started again. I then found reviews on other websites that had the same complaint. Clearly Samsung knows about this faulty product but they continue to sell this dangerous washer. Since there were some positive reviews I believe this machine must be part of a bad lot or manufacturing group and samsung refused to remove them. Buyers beware!

Absolutely love it! Works so well and is very ascetically pleasing.

Great washer! Easy use! Great outcome! Love it!!!!