Customer Ratings & Reviews

This unit was to replace a Samsung top loader that was recalled after six months of ownership. Unfortunately, I can not give a higher rating for the replacement at this time as there were two large dents to the unit when it was delivered. I took delivery of the dented washer, because the recalled model was nonfunctional. We’ve run six or seven loads through the unit, which performs as expected. The delivery guys were good and the local Best Buy has ordered a replacement for the replacement. I will follow up when it is delivered.

I like it is my 3rd set and I in love with my was and dryer. The delivery was late but finally home.

This machine is terrible! We bought it to replace a 14 year old Maytag whose door had corroded off- we thought since it was so old it was better to replace than waste money fixing it. Horrible mistake! This machine smells awful, we leave the door open, we leave the soap try open and it still smells. It started a few weeks after we got it and I tried to return it but it was not in the return window. I can’t figure out why it smells because in 14 years with the same level of care our Maytag never smelled so bad. I will likely sell it on marketplace at a discount and buy Maytag machines.

Machine goes off balance even on the smallest loads. Every time I hear it, it’s like fingernails on a chalk board. It’s level so that’s not the problem.

Great Value for Smart Washer! Got this washer on sale and it has performed with no issues so far. Also love the fact that I am now able to stack my samsung dryer on top which creates more storage space

Broke 4 weeks after delivery. Bolts on counterweight sheard off. Samsung sending out new unit

I recently upgraded to the Samsung 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer in Champagne, and it has completely transformed my laundry routine. From its sleek design to its impressive functionality, this washer is a standout appliance that combines style with top-notch performance. Design and Build Quality: The Champagne finish gives this washer a sophisticated look that adds a touch of elegance to my laundry room. The build quality feels robust and durable, with a solid door and easy-to-use controls. The stackable design is perfect for maximizing space, which was a crucial factor for me. Performance: The 4.5 Cu. Ft. capacity is generous, allowing me to wash large loads with ease. The High-Efficiency feature ensures that water and energy are used efficiently, which is not only eco-friendly but also helps reduce utility bills. The addition of Steam technology is a game-changer—clothes come out fresher and stains are tackled effectively without the need for excessive pre-treating. Smart Features: The smart capabilities of this washer are impressive. With Wi-Fi connectivity, I can control and monitor the washer remotely using the Samsung SmartThings app. This feature is incredibly convenient for managing laundry cycles from anywhere. The Super Speed Wash cycle is another highlight, cutting down washing time significantly without compromising on cleaning performance. Ease of Use: The intuitive control panel and digital display make it simple to select settings and monitor progress. The various wash cycles are well-thought-out, offering options for every type of fabric and soil level. Additionally, the washer runs quietly, which is a huge plus in a household where noise can be a concern. Overall Experience: This Samsung washer has exceeded my expectations in every way. It combines efficiency, convenience, and modern technology into one sleek package. I’m particularly impressed by how it handles tough stains and large loads, making laundry days much less of a chore. If you’re in the market for a new washer that offers top-of-the-line features and an elegant design, the Samsung 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer is a fantastic choice.

Was damaged upon delivery very dissapointed,I will not buy at Best Buy again

We love this washer. The size and the looks of this washer are amazing!

it is normal that the washing machine vibrates too much that it moves from one place to another and does not stay in a stable place

Not even a year and one of the weights came off and wrecked the washer

Aesthetics add no value to how well a washing machine works but it sure makes it a lot more pleasing to look at and adds a bit of sophistication to your laundry room. The platinum color and dark smoke glass make it look a lot nicer than the white washer it replaced. Functionally it works great, has all the options you would expect and is very quiet. It has an app integration that you can use (the washer works perfectly fine without it, if you don't want to use it). Advantages of using the Samsung SmartThings app is that you can start and monitor the wash cycle remotely (say while you are still at the office) so it is done when you get home. It will also give you notifications on your phone when it is done (in case you can't hear your washer because it is in the basement or the garage). I have not used the steam option so far, so I can't comment on that, but overall this is a great washer for the price.

Great machine very large capacity washes well. I love that It has a spin only cycle. Rinse and spin cycle. I love the different functions. It has a delay end. And a pre-soak w/ steam function that I’ve never used. But nice to have! The only thing I do not like is how low the water reservoir is. When you need to drain But most machines are low like that but this one really is low. It’s hard to get a pan under so when I open it and drain it and gets all over the floor underneath the washing machine, it’s a hassle every time, but I have to do it. Great washing. I don’t have problems with them and I leave my door open and I spray it with cleaning spray between every fourth cycle. I guess I have a dog who sheds a lot and it does a good job of separating hair and leaving it in the trap where I can get it out I love that. It has a bleach, a softener and a soap contraption. It’s just a good looking machine it’s very heavy, tall strong durable I would recommend. !

On May 6, 2025, I purchased a Samsung brand stackable washer and dryer at the Best Buy store in Río Hondo, Bayamón, both in Platinum color. The washer is a smart 4.5 cubic foot front-loading model with steam function and super-fast washing. The dryer, on the other hand, is electric, also smart, with a capacity of 7.5 cubic feet and Steam Sanitize+ function. Among the positive aspects that motivated my selection was its modern and functional design: 1. The Platinum finish that combines well with my other appliances and its stackable format saves me space. 2. The efficient performance of the washing machine that offers fast cycles and features like steam washing that really make a difference in my dirty or odorous clothes. 3. Its smart technology since both units can be controlled from my cell phone with the SmartThings app, which makes it easy to monitor cycles and receive alerts and 4. Its generous capacity since the washing machine handles large loads well and the dryer is not far behind, which is ideal for us. I consider that we made a solid purchase for efficiency, connectivity and good design. So far, performance has been reliable and smart features bring real convenience to everyday life. The shopping experience at Best Buy was adequate, although they were not available at the time of purchase, but staff was very attentive.

recently purchased this washing machine, and it has completely transformed my laundry routine! Here’s why I love it: ✅ **Superior Cleaning**: Even tough stains come out effortlessly thanks to the **EcoBubble™** technology, which uses less detergent while delivering powerful cleaning. ✅ **Large Capacity**: The [insert capacity, e.g., **4.5 cu. ft.**] drum easily handles bulky loads like comforters and blankets—no more splitting laundry into multiple cycles! ✅ **Smart Features**: The **SmartThings App** lets me monitor and control cycles remotely. I even get alerts when the wash is done—perfect for busy schedules. ✅ **Quiet & Efficient**: Despite its power, it runs incredibly quietly, even on heavy-duty cycles. Plus, the **Energy Star®** rating keeps utility bills low. ✅ **Sleek Design**: The modern, minimalist look fits perfectly in my laundry room, and the **AddWash™ door** (if applicable) is a game-changer for forgotten socks! If you’re looking for a reliable, high-tech washer that saves time and energy, this Samsung model is worth every penny. Highly recommend!

I really enjoy having my new washer and dryer set. My wife is happy with the color and aesthetic that they bring to our home. The washer works wonders and is powerful but yet quite, I was worried that it would raise my water and light bill substantially but I have seen little difference to my utility bills. I WOULD STRONGLY RECOMMEND THESE APPLIANCES!!! And at a affordable price

logoToggle navigation avatar United States (ES) Header Info Photo Gallery My Review Testimonials Below you can read the testimonials of those Insiders who are currently testing. You can easily read though all the testimonials by clicking on ‘Filter’. Are you taking part in this campaign and want to share your experiences? It couldn’t be easier - click on ‘Write your testimonial’ and away you go! You can update your testimonial throughout the campaign as your product experience grows. Products Select Sort by Select Rating 1 2 3 4 5 My Testimonials 6300 Series Washer with Super Speed Wash in white ( WF45B6300AW/US) Best Washer Ever 2022-04-20 20:14:49 1 2 3 4 5 I just want to start off with how this washer is one of the best I ever had. The up to date sleek appearance made my dingy, boring basement look like I gave it a makeover. It's has so many user friendly features that are very useful, and has just the right type of settings for all different types of clothing, fabrics and laundry loads. I spend a lot of my time doing laundry so the things I really like about this washer, is the fact that it is energy efficient and it running time is custom to what type of load it is, so you're not wasting time over washing clothes that does not need it. That really helps me fit more loads in during the day. The washer is quiet when it's clean but I like that I can actually hear it when my load is done and ready to be put in the dryer. It is very user friendly because everyone in the household from my husband to my 14 year old is able to use it with no problems. The great feature is that I'm about to keep up with it when I'm away from home through the Smart Things app. I can control everything right from my phone, so I give it two thumbs up and would definitely recommend this washer to friends and family.

Love the easy options and sanitizer feature! We bought champagne color and it’s beautiful! Very quiet compared to our previous set. Love everything about it especially pedestals. It makes it so easy to do wash. No bending down and extra storage too!!

I love how the washer looks. Have not used all of it's functions. I don't like that if you chose normal wash you can not change some of the automatic temp/time settings, but overall it is large and does the job well.

You know you're getting older when you lose track of how many washer and dryer sets you've purchased over the years. I think we are on our 4th set now. This is the best. Easy to use and clothes come out clean. My husband hates anything with a lot of selections to go through - he just wants to press start. Well, this is about that easy. For normal loads of laundry you press ON, turn the knob to the cycle you want to run, and press START. Yet there are multiple extra features and selections for those not-so-ordinary laundry items. And did I mention the buttons? Just touch them and they work. No pushing, no pressing, just lay your finger on them.