Customer Ratings & Reviews

I’ve been using this washing machine for a few weeks now and I’m really impressed. It’s compact enough to fit in small spaces but still handles a decent load size. The wash cycles are efficient, and clothes come out clean and well-rinsed. It’s also pretty quiet, which is a big plus. Overall, a great value for anyone needing a reliable, space-saving washer.

Having gone through a slew of issues with 'other brands' I eventually settled on Samsung for a Washer and Dryer Combo. I couldn't be more happy. This has been the case with other products where eventually I end up with Samsung and never look back. This washing machine is incredible in everyway possible. It honestly makes laundry easier.

Very quiet, very efficient with large capacity. The UI is very easy to learn. Installation very straight forward, we used the old hook up and the old one was taken away.

Have you seen those tiktok videos with folks doing synchronized dancing to the end of cycle sound a samsung washing machine produces? Well all worth it! I actually love that sound, it’s pleasant (not a screeching sound like my GE dryer that literally puts my doodle in frenzy for hours trying to “get” the sound and possibly destroy it?!”) That sound is long enough also which is very helpful for someone like me who’s a busy body with a washing machine in a different floor (often forgotten if not for that sound). Which leads me to how quiet it is - except for when it’s super filled with towels, there’s that second to last spin before it’s done, which can get a bit loud, but still very much worth it for me. The size it’s perfect for our small laundry room, which is located right next to our bedroom, on the second floor. Again, still the quietest machine I have owned thus far, and I have been washing clothes since 1997, when I was handed the laundry duty, by my mother, at the age of 17 :) I haven’t tried its smart features, but honestly, not really have to - the selections on the machine are all the variety I need. I have tried almost all of them, and they work as intended. Self-cleaning is an awesome feature, especially for a house like ours with a boy who plays travel baseball and two dogs. I use it often, especially during busy seasons. The whites cycle works really well, with just a min amount of tide and chlorine (the smell of chlorine makes me sneeze so I use very little). The results are the same, and I tribute that to the machine. It self-regulates the amount of water it uses based on the load, which saves on water, also. The hybrid (touch screen and the rotating nob) it’s also better for me than just all touch screen. You can use the touch screen to customize the cycle, but with just one turn of the nob you can get all you need. It makes it husband and teenager proof :) Now that’s a smart machine :) The only thing I regret is that I didn’t get the dryer of this pair (because I had gotten a different dryer only a few month before). But I definitely plan to stick with this product on my next round. If you are in market for one - get it - you won’t regret it.

I've been using the Samsung 4.5 Cu. Ft. Smart Front Load Washer for a few weeks now, and it's truly transformed my laundry routine.​ Performance: The Super Speed Wash feature is a lifesaver—completing full loads in just 28 minutes without compromising on cleanliness. The steam function effectively removes tough stains, making pre-treatment a thing of the past.​ Smart Features: The built-in Wi-Fi connectivity allows me to monitor and control wash cycles remotely via the SmartThings app. Receiving end-of-cycle alerts on my phone ensures I never forget to switch loads.​ Design & Capacity: The sleek white design fits perfectly in my laundry space. Its 4.5 cu. ft. capacity easily handles large loads, reducing the number of cycles I need to run.​ Samsung Noise Level: One of the standout features is how quiet it operates. Even during the spin cycle, it's barely noticeable, which is great since my laundry room is near the living area. ​ Final Thoughts: This washer combines efficiency, smart technology, and a user-friendly design. It's a worthwhile investment for anyone looking to upgrade their laundry experience.​

Exactly what I was looking for, quiet, efficient, and large capacity.

I’ve had this Samsung washer for a year now, and I honestly couldn’t be happier with it. First off, it looks sleek and modern, and it doesn’t take up a lot of space, which is perfect since I’m using it in a smaller laundry closet. It’s also stackable, which makes things so much more efficient. What really impressed me is how quiet it is—even during the spin cycle, it barely makes any noise. The Super Speed Wash feature is a game changer when I’m in a rush and need to get a load done quickly. It finishes fast but still leaves everything clean and fresh. I’ve also noticed my clothes come out less damp, which means less time in the dryer. The steam feature is great for deep cleaning and helping with allergens—big bonus if you have pets or kids. I also love that it connects to the SmartThings app, so I get notified when a cycle is done without having to keep checking. Overall, this washer is a solid investment. It feels like a premium machine at a reasonable price, especially with the current discount. Highly recommend!

Just got the washer about a week ago and so far its been great. Finally able to wash our king/queen comforters at home without having to go to the mat. They fit perfectly into our Stackable laundry closet and the platinum is really sleek. Has lots of options that we haven't learned to use yet, and who knows if we even will! I'm a Samsung user (phone, tv, and now washer) so its great being able to connect everything in one hub. So if I dont hear the chime, I'll get a notification on my TV and/or phone letting me know.

If you are looking for a washing machine that is big enough for all your loads, smart that can offer you latest technology when it comes to do your loundry, yet unbeatable prices and excellent financing through Best Buy store, Samsung washer and/or Samsung dryer is a must. I pusrchased both; washer and dryer as a set and Best Buy had a great promotion deal with huge $$$ savings, I could not let it go by. Overall, I am happy with machines and no regrets so far. As time goes by I will update this review with most-accurate and recent facts about Samsung washer and dryer I purchased.

Great units very quite perfect for apt. Easy to use and setup by Best Buy was quick and easy.

Love this product easy to use and very nice I recommend this product

I can confidently say it’s one of the best appliances I’ve owned. It’s incredibly efficient, saving time and water while delivering spotless laundry every cycle. The quiet operation is a huge plus. The variety of wash settings made it versatile for everything from delicates to heavy-duty loads. I highly recommend it to anyone looking for a reliable and high-performing washer!

The washing machine's capacity is impressive. It handles large loads effortlessly, saving me both time and energy. This is particularly convenient for a busy household like mine. I can now wash bulky items, bedding, and a week's worth of clothes in a single cycle, which has made a significant difference in my daily routine. The washing machine has been a fantastic addition to my home. It combines efficiency, technology, and aesthetics in a way that enhances my daily life. If you're in the market for a washing machine that simplifies laundry tasks while being gentle on your clothes and the environment, look no further. I wholeheartedly recommend the Samsung washing machine to anyone seeking an outstanding laundry solution. It has truly made a positive impact on my household, and I couldn't be happier with my purchase.

Bought a Samsung 4.5 cu. ft. Large Capacity Smart Front Load Washer and added a pedestal. Mike at the Burbank store was very patient answering questions. I am visually impaired. Controls on the front are easy to use. Also, the washer has bluetooth to use with the Samsung Smartthings app. After using it a month no problems. Clothes get clean. No damage to clothing or towels as in a laundromat. Spin cycle is relatively quiet. I personally like the little song it plays when done. Pedestal nicely raises the machine offthe floor so I don't have to bend down to take items out. Extra storage is good too. No problems wiping inside the opening to help keep it ry. Also, no roblem postponing delivery. Delivery and installation was done quickly and professionally. Highly recommend this washer.

Had this for over year. Clothes is always clean and smelling good after a wash. Personally love the side washer. Shakes at times near finishing but overall great.

Excellent, quiet, easy to use, easy to clean……………..

Super Spacious, easy to understand setting. Love the quick wash setting options. The performance of this machine is outstanding! Super happy with this product overall, Samsung did it again!

First the color is amazing! Now, the large capacity is incredible, it is only .5 larger than my old washer but it seems so much bigger. It's easy to use. We are loving it!

This machine is fantastic, bought this for a town home in the city its an old building and didnt come with any appliances so the wife and i got this puppy here and she loves it! I love the energy efficiency, its high quality and feels build to last and she loves the ease of use and how quiet it is. I got deployed a month after we got it but she has only good thing sto say about it. She wants to take it with on the next move!

Works great. Easy to use. Many different functions.