Customer Ratings & Reviews

My washer and dryer works exceptionally well nice and quiet. The the guys who installed my washer and dryer were very efficient and professional. Kudos to Best Buy. Thank you

We had a Samsung top loading washer for 5 years but we got tired of it banging during the spin cycle when the load was unbalanced so we got this one. The old washer was perfect except for the spin cycle issues. It also uses much less water and is much faster than our old washer. A small issue is that the glass door is dark tinted and there are no lights inside so it's impossible to see through the door unless you shine a flashlight. Also, I would have liked to get a full manual with the washer. It's nice you can access the washer through WiFi on the phone app but besides the end of cycle notifications it's just a gimmick we may never fully use.

The washer has a large capacity and does a great job getting the clothes clean and is very quiet. It is very easy to use and looks good too.

My girlfriend and I bought this for our new home and it’s absolutely perfect for what we need. It does everything we wood need and looks beautiful also. It’s quick, efficient and easy enough to use that my children can do their own laundry without issue.

I have had this washer for over a year now and it has been as advertised. A great washer.

This is a nice washer. I replaced a 14 year old top loader, so some of my impressions are based on the switch to a front-loader. Pros: Large capacity Quiet operation Smart features Good cleaning Fast wash setting Cons: More "post wash" maintenance than top loader Door cannot be reversed This washer does everything I need it to do. It takes large loads and adjusts the cycle based on the amount of clothing. It's interesting to see how the default time changes once it "calibrates" to the load. It has a large number of settings pre-programmed (bedding, towels, normal, etc.) but also allows you to upload custom settings (one at a time). It has a drum clean cycle as well, which is a nice feature. The smart features, while not necessary, are godd additions. My favorite is getting a notification on my phone when the cycle has completed. Also, being albe to check the status and maintenance needs remotely is nice. As an added plus, Samsung has several pre-set custom cycles in the Smart Things app that can be added, or you can define your own. The main downside is that, like most front-loading washers, you need to dry the seal and door after use to avoid mold/mildew. Also, it would be nice if they had a reversable door so you can configure it to match your house's fixtures. My dryer is on the left of the washer, the way the door opens means I have to navigate around it to fill the dryer. Not really a big deal, but complimentary opening would be nice. I got this on sale for about $700, and for that price it's a steal. Even at the list price it is worth a look.

This product looks great and is very efficient. Love the look of the stackable.

I couldn't be happier with this purchase. It is so beautiful. I love that I could download the app and get updates on time and other things like it will tell you if someone opened the door or left it open. The washer is so efficient we've saved money on our electric bill. The steam sanitize has not shrunk any of our clothes. That is a huge deal because if you've ever washed and dried anything on high temp it typically shrinks in outdated or inefficient dryers. I've never had clothes come out feeling so clean! Even the smelliest of towels passed the sniff test. This was the best birthday gift I have ever received. I was going to get the pedestals but they are tall enough to me so I am getting a topper to go over the top of the washer and dryer for extra space for folding. I was amazed how fast they hooked up everything. The way they take it upstairs and didn't bounce off the walls was incredible! We love Best Buy! We've never had any problems with any purchases. We love Samsung! All of our future appliances/electronics will be from Best Buy and will be Samsung products

Highly recommended washer and dryer combo works very well. Simple and easy to operate.

Large capacity, easy to use, works with Google Home and alerts you when the load is finished. High quality and extremely efficient.

We love this high capacity front load washer. We had ours stacked to save space. It is easy to load and unload and operate the controls. This also connects to our Wifi so we can look and see where in the cycle it is at. The only problem we have had was that the installer put the hoses on the wrong connector and when we washed in cold it was very hot and hot was cold. It rinses in cold normally but due to the error our clothes were getting rinsed in straight hot water and coming out very wrinkled. We corrected the issue ourselves and all is great now.

Very easy to use--quite when spinning--I just love this machine

I only have used a couple of time, so far so good. Very quiet.

Loved this! Have had no issue with this. It does its job really well.

Beautiful color to go with an extravagant washer. Sturdy, easy to use, tech friendly, impeccable performance all around. Our clothes feel cleaner than ever!

Washer works as expected. Price was right and couldnt be happier. Absolutely no leaking

This Samsung washer is the best it has features that you can connect you phone and monitor you clothes if you aren't at home easy to use

Washer and dryer looks great and does exactly what you'd expect from Samsung. Happy with the purchase

the machine runs quietly. easy to operate. good price. volume is big enough for our needs

This is the nicest washer and dryer I’ve ever owned. I had a lot of loads to run through this to catch up on everything so I definitely put it to the test the first month I’ve owned them. I’ve probably done 30-40 loads in the first month and let me tell you everything came out so clean and the are so quiet. And best of all the are cheap to run I was expecting my electric bill to skyrocket from the electric dryer after doing so many loads in one one. But it wasn’t really that much at all and they are so quiet. Absolutely worth the price !!!!