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Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.5 out of 5 stars with 4812 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,812 reviews
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo is a great salesman! He made the process smooth and easy. JR and Delfino from J. B. Hunt did a great job of delivering my washer and installing it was quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use and clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. Happy so far. I hope with maintenance keeps running for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place to buy what u need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the best product around hands down i will not buy anything eles and the best part is best buy stands by there name best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and best price. I bought under sale of thanks giving. I would like to recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is one of the best I have ever owned. Keeping up with technology in appliances is the way to go. I love the settings and easy access to dispensing the detergent. It also has a chime alarm to let you know the cycle has finished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. Ive used uy and used it. I find myself lioking gor things to wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machibe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for know, i dont think so will be trouble because i used before than Samsung wash machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well and is cost effective. Less vibration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get the one with all the bells and whistles that we didn't use, Great product, easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sasung Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Washer is amazing. It looks great and works even better. There are so many washing choices. It works great, but don't overload it with too much bedding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer installed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install Professional and helpful On time too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsumg exelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item to buying work perfect good for the money recommendation to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very gud product i recommend use everyone is and buy this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    9 Min in load-knocking unbearable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sold a faulty washing machine that makes a loud knocking sound during spinning and whose door doesn’t close properly. Although it was a scratch-and-dent item and I saved a few dollars, Best Buy lied and did not properly check whether the machine was operational. I am currently examining the quality of the warranty. I'm in the process of seeing how good or bad the warranty is.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for letting us know what you’re experiencing with your washer. We understand how concerning loud knocking noises can be, especially when you’re trying to determine whether the unit is functioning properly, and we’re here to help guide you through it.

      To address the sound you’re hearing, please follow the troubleshooting steps in the guide below and check the section titled “Thumping or knocking.” Be sure to click on the embedded links for additional support:

      Samsung washing machine is noisy
      http://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Regarding the door concern, a slightly loose door latch is normal by design. If the washer is unable to properly close or lock the door, it will display an error code to alert you.

      Should you need further assistance or wish to have our team review your concerns directly, you may contact us through the channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151470787) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Good quality washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer at a great price. Its quiet. It seems to be a good quality washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good so far. Can’t complain anything about it. A plus point is smart thing app so you can remote control you machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wash machine and silent machine is a big machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great maxjine plenty of power hasnt not done what we needed it to do yet 10 out of 10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First washer ever purchase. It has been a great investment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door doesn't latch all the time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing good. Latch on door is loose and doesn't close all the time. The metal latch is loose or will move slightly causing issues when I close the door. It must be missing a gasket or washer.... Shouldn't be loose like that... It does wash great. Would be 5 Star if door closes like it should

    I would recommend this to a friend