Customer Ratings & Reviews

I love my new washer. There are alot of great features for washing my clothes, it’s really easy to use and runs quietly.

It’s very easy to use and it washes much quicker than the top loader washer I had, it uses less water and cleans the clothes better then the top load washer did, it’s quiet and easy to use

Absolutely obessed with my washer/dryer. I even redesigned my entire laundry room because of it.

Great washer. Silent, efficient, modern and hooks to all the other Samsung appliances I have at home thru SmartThings app.

If the delay worked properly I would give this a 5 star rating. This is my second pair of Samsung Washer/Dryers. I love these even more than the first pair I had. They pair up to the SmartThings app, which honestly isn't super user friendly but its not rocket science. My delay has been used 6 different times. The delay pauses itself so it never complets or starts on time. I've tried reaching out to Samsung, they had me calibrate the drum, I did a 1 hour delay (it still didnt start on time) but it was doable. My 7 hour delay 6 hours later is still sitting at 5 hours. ** If you know how to fix this, please respond!!!!! ** The wash is quiet. The dryer just gets the job done and I love it. No regrets. No paid anything for this review. If your wondering- 2 weeks in, and I have no regrets.

We were in need for a new washing machine and this is the best washing machine you could buy on the market. It’s energy, efficient, quiet, and gets your clothes clean and a jiffy. Great technology as well

Mostly user error that it messed up. REMOVE THE LITTLE NUTS. Just read the instructions carefully because leaving in just one wrong thing could completely make it off balance. Also if you are wondering about getting a podium do it. The podium will help to balance it.

This product is very easy to use. It is quiet and fast. Clothes come out of the wash machine almost dry after the great spin cycle.

I absolutely love this unit!! The design, (it's absolutely beautiful in my laundry room) the size and overall the functionality. 10/10 it washes my quilts, throws and rugs to perfection! This review is after almost 2 years of use.. no need to think twice. You will not be disappointed! I also added the pedestal! and oh boy is it a game changer!!

This was a washer I purchased after my first samsung washer broke onky 2 1/2 years after purchase. I have only had it for 8 months now as my first one literally broke on christmas but so far I love this new one! I also loved the old one and this one seems to be just a newer version so hopefully it lasts alot longer than the first one!

Does a great job washing the clothes. It is also pretty quiet, and balances the load for smoother spinning. I find the preset cycles are not as useful as the old fashioned Whites, Colors, Darks cycles. Every time I want to wash Dark clothes I need to choose Normal and then manually adjust the water temperature. Also the manual does not explain information I want to know, such as what is the Rinse temp on each cycle? Is the Rinse always just cold water, or if I put the wash temp on a hot temp is the Rinse warm? Also what do the Steam cycles really do -- more info would be appreciated. I can't answer about the WiFi feature because I never use it.

Absolutely love it, I like this washer. I have bought in the past years an old version thats lasted more than 10 years. Recently bought this new version and I like it. It saves you water and best of all it doesn't make no loud noise. Highly recommend!

I love the sleek and almost pink look of the machine. It runs fast and the smartswitch goes straight to my phone so I know when its done. It can be a little loud sometimes, but it's not as bad as other washing machines I've had.

We bought these Samsung washer and dryer in a combo package deal from Best Buy in Sterling. The whole buying experience from Best Buy was as good as always. Mike helped us decide which model to buy and gave us good deal too including extended warranty and the tech package. The delivery was quick and on time and the technicians were very experienced and professional. They fixed them perfect and both my Champagne dryer and washer are working perfectly fine. Loving the steam function and low noise as compared to the ones we had before. Thanks Best Buy for amazing buying and customer service experience. :) :)

We purchased this washer to replace another brand we recently returned to Best Buy. This new one is much more quiet and after several uses, we really do enjoy the quietness and efficiency of our new washer.

Replaced an older leaking unit with this current version. Very sleek and quiet.

Love my dryer. 2nd set. We use ours all the time. Have 7 kids and it keeps up

We recently upgraded from our previous Washer, which was also a Samsung. This model has all of the same features as our last one, and the interface is essentially the same. I was surprised to see that the same wash cycles are faster on this model. The clothes are just as clean in a faster time. I haven't tried the app or connecting it to our home wifi, I just don't see the need. But so far, I'm pretty satisfied with the purchase.

This washer and dryer set is great. Beautiful color and design Cleans excellent Easy to use options I enjoy the melody it plays when finished cleaning

If you looking for one of this machines you can choose that one works great!