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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,848 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, quiet and efficient recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I was surprised that the washer was so quiet after reading other reviews complaining about excessive noise. The first one that I received had a leak, but Best Buy replaced it within a couple of days. Would have given it 5 stars for quality but could not because of the return. Other than that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and cleans great! Very quiet! Quality parts and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My washer and dryer machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a Samsung washer and dryer machine so far everything is what I expected and more, It's a beautiful product. My wife can't stop washing her clothes. I love the color. The delivery guys didn't take that long to installed it customer Service was tremendous. And I wanna say thank you to best buy and samsung company I never been so happy....

    I would recommend this to a friend
  • Pros mentioned:
    Color, Noise level

    Rated 5 out of 5 stars

    Good looking and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet this runs. No issues so far. I love the look of the champagne color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Perfect purchase. Great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a front loader washer. I absolutely love it! I've had it for a month now no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Fast dries

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the washer and dryer and I love the color and efficiency Dries really fast a huge load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer and Dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer are amazing by far the best I’ve ever had !! No issues what so ever , my favorite part is that I’m able to connect them to my phone and will notify me when cycles are done

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Jienah

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and user friendly, clean and dries my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Nice washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and nice washer. Quiet compared to the last one I had. I like all the features it has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Love it highly recommended. Very easy to use and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and quiet, with large easy access door for loading. Controls are clear and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So practical, very roomy. Clean look for laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience it’s an Excellent product, very good price, work good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value. Clean clothes. Very happy so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price on an open box model. Washer seems to work very well and gets clothes very clean. One thing to watch out for is to make sure you run the "calibration" cycle. Itakes a huge difference in the amount of vibration at high spin speeds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t receive my items I purchased!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an email asking me to make a review of my purchase. However the washer and dryer that they showed a picture of we’re not the ones that I received. However they are the ones that I ordered but for some reason Best Buy had canceled my order so I never got an email telling me they canceled my order on the day they were supposed to arrive. I ended up calling customer service to find out my order has been canceled. They couldn’t give me a reason I had paid for my order in cash And ended up having to get an LG open box washer and dryer which I’m happy with but I would’ve love to have the Samsung that I originally purchased but that didn’t happen so there’s my review it said I can qualify for a $400 gift card for me doing this . Let’s see if my luck has changed and win the gift card. It’s not fair for me to be able to rate this item since I never originally received it so if it lets me, I’m gonna leave them blank if not, I will mark the middle star..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,  
       
      We understand what you have gone through with your order being canceled without prior notice. To better assist you with this issue, please get in touch with the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns about your order being canceled and see if you will be eligible for the gift card. 

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Runs quiet and gets clothes clean! My only complaint is that I have to do laundry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product I will buy more from BB

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, great at cleaning. Easy to adjust wash times and cycles.

    I would recommend this to a friend
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