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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,821 reviews
  • Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer ! Very quite high quality wash. I recommend this washer to all friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 4.5 Cu. Ft. High-Efficiency Stackable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer, it was working great until it started making a lot of noise when spinning, I am now trying to get this issue resolved under warranty, if they can help me and fix the problem I would be very grateful. I will recommend to everyone that Best Buy has the best service.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Samsung Electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet it is and very efficient, looks great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Outstanding washing machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great washer. Yeah, I know, speakers, yeah, frig, kinda... but a washing machine? Yep, it's that good. Super quiet, and what great job it does. Plenty of options for cycles too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product, we do to bay inmediatly of to see in promotions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome machine questionable service.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is amazing, the installation and delivery if this product where very poor, dents in the washer, delivery workers left my house with mud stains on the wall from the old washer and some questionable damage to my house. Supposed to receive a 50 dollar gift card as part of the sale, a month later and no card....we usually go through best buy because of there sales and service. This experience was a big let down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to document your experience and assist you with their promotions.

      Have a great day.

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Happy with my washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer very happy Samsung washer. This is my second Samsung washer that I've used first one last for about 15 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied with this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very decent, efficient, and does its job so far after two months. Time will tell in regards to reliability. Like other washers, if you want to load it up you will have to do an extra rinse with softener if you want it to smell nice.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer very satisfied. Real quick and quiet during use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet Color is beautiful Washer extremely heavy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and performance always come through from Samsung. I love all the products I have bought of theirs

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works efficiently with low noise level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from not having a washer and dryer to know having one was a life changer I do my laundry in less then a day

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love My Washer & Dryer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely satisfied with my with my appliances! Love the color and aside from looking very nice they really get the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic! I cant believe I waited so long to purchase. I got a good deal and delivery was super fast. It is quiet and the clothes come out perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Bb2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for even bedding. Quiet running and cute little jingle to lwt you know the cycle haa finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and productive washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Plus, the installation was fantastic! The Geek Squad installation was great and they had this installed in no time at all! They called ahead and then called again within 30 minutes of their arrival. It was a great match for my Samsung Dryer that I had to purchase about 3 years ago. I washed like 6 loads as soon as I got it!! the product looks fantastic in my laundry room. Very nice! All good!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and cleans well. You also can access the washer with your smart phone by downloading the Everything Samsung App. By scanning the QR code

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was simple and easy. Pick up was great as well

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color makes it stand out, easy to operate right out of the box

    I would recommend this to a friend
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