Customer Ratings & Reviews

Great machine & fair price. Best Buy sales people always helpful as usual thanks

This is my second Samsung washer, but this one is a front loader. The other one was a top loader. This one seems to clean our clothes so much better. I love all the modes it has.

Best purchase ever!!!! Clean wash! I’m so excited to do laundry now, all because of this washer! If water was not my issue, I would be washing everyday!

I like it… works well just like my last one. I recommend it

Great Quality! Hold Large loads, also very easy to use! Love the smart app that it lets you know when its done washing

The best machine ever. The best buy the great place for buy.

We went in store to look at washers and find which one we wanted and since wasn't in stock we ordered online. The staff was great and very helpful and the delivery was great they unloaded right where we told them to. Never had a new washer so took a minute to figure out why it shook out of where we placed it only to find out there are shipping bolts that hold drum so once we got that it works perfectly!

Love my new washer and dryer set. They work great would definitely buy again.

I’ve had it for two weeks now and it works very well. It’s fun to get notifications when my watch is done.

Great set. I stacked mine and I love it! User friendly.

I’m very happy with this purchase. My clothes wash faster, they’re fresher, cleaner and brighter. I should have replaced my other washer a couple of years ago; however, I’m very happy now.

I love this washing machine and I very much hope we don’t have problems like we did with our first one that was exactly the same. We didn’t purchase the first one through Best Buy. This is a replacement for the other and Best but happened to be the only one that still had it. It’s a nice looking washer that runs very well. Problem is that with time I’m afraid a drum bearing will go out like the other washers did. Best Buy has been very good about explaining their service and have told us to contact them with any problem that may arise. So glad I went with Best Buy.

I bought this washer together with related dryer and stack up them together. We have small laundry room so it was perfect solution. It works quiet and efficient. That was perfect buy.

Purchased this item from the outlet and had some issues with it shaking. Because it was not listed as purchased new, I was out of the factory warranty and had to pay out of pocket for repairs. The spring came a lose and it was super loud and walked from the wall. After having it repaired, it is better. All in all, I like the washer, but next time will not purchase one from the Best Buy Outlet.

The tech that installed my new Samsung washer was very informative as he brought to my attention my water valves in my laundry room possibly needed to be checked out. He pointed out to me that to they were very worn as they were actually looking green with growth was on the valves. He explained to me that I could get a leak if they haven’t already started to leak somewhere and recommended to have someone look at it. I did and they were ready to burst any day now, whew! getting them replaced . Thanks Best Buy you sent me the right technician

This is a great appliance appliance it uses less water and it washes more thoroughly. I don't know if it's just in my head, but the clothes even feel softer.

So far so good, my last machine came with problems but I made it last at least 5years. Hopefully this one is way better and I got it on a Black Friday for 699

Love, love the new washer. The clothes came out so clean, I was beside myself and kept looking for more clothes to wash. I recommend this washer to anyone.

It is quite, looks good and works great, but definitely needs a pedestal if you don’t plan to stack.its a medium size. Not great for big comforters or duvets.

I love my new washing machine. It's wireless, quiet, white clothes are cleaner, and I can control it from my phone. I love it.