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Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,900 reviews
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love all the options you have with this washer. Cuts the wash time in half of my last washer and come out cleaner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good. Customer service, not so much.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get notifications when your clothes are finished. You get notifications to take your clothes out that you want to iron. Pretty cool washer and dryer. Came with a scratch though. I could have gotten an open box for that. Still waiting to get it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer / dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching over and over….it came down to this set and then another one. I went based on reviews and ease of use. Let me tell u I am not disappointed at all! I love them!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second one purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish I knew how to change the musical reminder that plays when laundry is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer rate 10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer good size and the WiFi helps a lot, self cleaning and the filter is to easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Samsung front load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quite. I can not be heard. Easy to do bedding with the large capacity drum. Had to use a laundromat before for blankets. This front load washer uses less water but effective

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Excellent purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it just a month ago, and so far it works fine, happy with it, worth the expense. It is quiet, and the electronic controls are user friendly. We would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It is not only beautiful but efficient. I love that it has the steam function for additional sanitizing. The washer has great capacity and I have no issues washing some of my heavier bedding.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Great washer, loud spin cycle

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient washer, extremely loud spin cycle within first year

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love Samsung products My whole house ecosystem is Samsung and this is the latest edition it's working way better than I expected Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best possible, great quality and efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good purchase I feel very satisfied the item is of great quality and I certainly recommend it due to its high quality and efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. Love the 19 minutes cycle. I have purchased over 20 different sets for my biz and I live this one the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a very good looking washer and dryer unit they have the settings on both appliances that we need and they wash and dry excellently. The prices were reasonable and up to this point we haven’t had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever Washer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a Samsung washer at my friend's home and fell in love with it. When I bought my new home, it was one of the first purchases I made (both washer and dryer). Totally happy with them and would (do) recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Easy transaction, install and pick up. My washer went out and needed a washer asap, Best Buy saved the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made by far. Does not compete with the rest

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2nd one. Broken after 4 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Samsung Front Load washer my family has had break down around the 4 year mark. Highly disappointed w Samsung washers for longevity and quality. I tried contacting support to obtain a repair however it was stated that they would not cover any repair costs. Just had a repair man come out and they concluded the power cord needs to be replaced, door latch system has malfunctioned, and the mother board needs replaced. Total cost of repair is $850 which is silly to complete for a $699 unit. If Samsung doesn't stand behind their products this may be the last Samsung item I buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product for big family, time is perfect bc is not take to much time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes and dries perfectly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using it for over 6 months now, it washes and dries perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer in Town

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low noise Wide choice of settings. Wonderful look.

    I would recommend this to a friend