Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,900 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it recently as an open box from Best Buy outlet and it works great. Employee who work there (San Rafael) were so helpful and nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacing old faithful with Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to get my socks cleaner than the old washer, but I'm holding my breath because the old washer was a real trooper for 35 years! I'll be disappointed if this one lasts only 20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dishwasher delivery !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen called 15 minutes away and I advised them how to back up in driveway. They were prompt , friendly , good team work and smiles and laughed the entire time they were here! Glad to see they were relaxed at our home! They indicated we tried to assist more than most and that was a compliment! I told them the instructions prior to delivery was perfect! They are an asset to your representation of your store..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer and dryer!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and awesome performance! Would definitely recommend to any and all. Great price point as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first Samsung purchase and I can't wait to replace ALL our appliances with Samsung. We simply love everything about this set. So quiet and just too pretty to hide behind doors. Love the steam feature. And the guys that delivered & installed were the best! LaurieR

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced it for the new model and as always Samsung delivers quality every time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchased a Samsung appliance ever again. I purchased this dryer in November 2023 and had it installed in December 2023. It completely stopped working (no lights, no sound, not even a hum) on December 16, 2025, just nine days after my Best Buy Total Tech expired. Fingers crossed it can be repaired. I would not recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is am excellent washing machine. It's very energy efficient and quiet with many different types of washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love love love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality machine and it looks good too! Delivery was smooth and problem free

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get more done

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with ease of use settings. It washes clothes faster than my previous washer. This allows me to get more done within a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maria

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product beautiful and huge washer and dryer love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive that does not make any noise, so far it has left me very clean clothes and great function that can be activated from the cell phone wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine as it operates in an efficient way.It takes little time but washes in a better way.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Yawn....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when our 9 year old washer died. Same exact model so if you want more than 9 years, not so good. Also, we have pedestals and I told the sales guy that, he said no problem delivery guys would put it on the pedestal. Wrong! Also, why doesnt BB have a loyalty program? I've spent probably 20 grand there and I would think I would be shown a little love.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    .

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and nice not loud sound perfect and satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is to die for, amazing quality, sleek look. I love jt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer! Washes clothes well and has a multitude of settings for anything you want to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in love with the color! Works great so far! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent functionally and physically capable. The machine is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine ever. The best buy the great place for buy.

    I would recommend this to a friend