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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1820 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the wash quality, noise level, ease of use, and energy efficiency of this 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate its large capacity and attractive color. However, some customers reported issues with the spin cycle and installation process. A few also commented on the price and warranty length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,820 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding love it, the best one yet, Love the color, size and the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Rose gold color

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rose gold color looks so cool. I love it, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Absolutly love my new washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the steam wash and dry and the color is so unique

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you would hope does it well. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic and I can wash and dry a normal sized house load within 1 hour and 30 minutes. Plus I can control from my phone and get notifications when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient soap usage was super helpful. Really easy to use with great quality washes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and does what the manual says. If you want easy access, suggest to buy with pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet! The champagne color is absolutely beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient and easy to use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are very advanced but are straightforward and simple to learn how to use. Also they are effective in not a very large amount of time, and noise reduction is incredibly low. Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Nice functionalities especially quick wash

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with this purchase, beautiful color more than I was expecting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the set that I bought, works great, exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it, it has everything I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, it has everything I needed.I like it a lot because it has different washing options. You can wash it dry, you can wash it with steam, you can wash delicate clothes, you can wash clothes that are too dirty, I love it, it's the best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Having trouble after 2 years of purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 2 years of moderate use(only me and my wife without kids), it stopped dispensing fabric softener. I cleaned the top where the water jets are, still not working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We care about the betterment of your washing machine, Jimmy. Let us help you out.

      To address your washer's concern, please click the link below, hover your mouse over the hyperlinks, and watch the instructional video (if available) for tips.

      Dispenser drawer issues in the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshoot/TSG10002916/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide the reference number 1151359940 so our team can pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung Washer - 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Definitely recommend putting pads underneath each leg if washer is sitting on hardwood or tile. The wifi technology plus added steam options are a game changer. The champagne finish is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color option, easy to learn washer selections.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect. Have many options for oll kind clothes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is running smoothly with no issues. easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer also. This things drys a load of towels in 40 minutes. Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost-Effective, Functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of functions. Great so far. Project turned out really neat.

    I would recommend this to a friend
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