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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,351 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    IMO worth it, didn't need or want even more extras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well, quiet. Used best buy to install and that was a huge help. Will have to see about the antimicrobial, last washer by different company molded quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines Only issue are the finish notification alarms that go on forever (play a ln entire song). Would be great to be able to customize it. It's either on or off. However, they are very quiet during cycle

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RyanW, thank you for taking time out of your day to leave us feedback. ^Lena Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Technican

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is great and all function are running smoothly. The washer looks beautiful and efficient in cost saving. It is a high electronic and modernized product

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kansas, congratulations on your new Samsung Washer and thank you for your review. We are excited to see you are in awe with your new machine. Welcome to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer. It's quiet and efficient and all the bells and whistles are an added bonus. I haven't hooked up Bixby yet but I am super excited that I will be able to run the machine from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Samsung washer. I purchased the set Dryer and washer. It hold a large capacity amount of clothes. It’s got different options to wash. It’s very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this washer. We specifically got this one because you can fit a comforter in it. I recommend getting the pedestal unless you have a ledge in the laundry room to lift it up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases we have made in a long time. Quiet cycles. Highly efficient & it plays you a little song when load is finished. Not kidding. Great washer. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Washer, but Bixby doesn’t work too well!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine gets the job done. Does a great job washing and spinning the clothes almost dry. The only downfall is that there isn’t much WiFi range to connect to the internet and use Bixby.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung washer was a great purchase. It is quiet, uses less water and energy than my previous model, and I love that the unit is stackable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful washer purchasing store display because our washer broke down and need something quick on budget this was beyond expectations

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer, Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great! Quiet, and the batch is done in half of the time of any other washer and drying systems I have ever used, and I have tried quite a few.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets My Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with my new washer. The steam option is great on jeans. The app is a very nice touch as it alerts you when it’s done as well as show you the wash cycle and progress. Just make sure to leave your door open after you’re done washing to air out the unit. My clothes are clean and smell nice! Please note that I have 5 Samsung TVs and the dryer. I was hesitant on buying the washer because Samsung isn’t known for this type of appliance, but I am glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for several weeks. It makes very little noise and does a really good job of cleaning clothes. It’s a really good front load washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a washer that quit working. I got it on sale and then there was another price drop so I got an additional $200 off. The washer has many features and is reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung front load washer with Steam is a welcome change to our home's laundry room; to start it's controls are logical and the LED's make them easily read and enable me to take control and customize every load to the specific needs required. Clothes are thoroughly cleaned and the intuitive controls make for a simplified and less exhausting experience. The washing cycles aren't any quicker, but they are complete not requiring additional touch ups. And the low hum when it's at work is a welcomed change. The attractive champagne finish is well done and a big improvement over our dull white old machines.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I read the reviews and was a little hesitant but so far it works great! I feel like it gives our clothes a good wash. I also like the cleaning cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans better than top-load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this front-load! It cleans better than top-load, quiet, alarm at the end of wash cycle, clothes several spin cycles, even the lowest spin cycle clothes come out almost dry time in the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly so far! Love the touch senors. The alarm isn't annoying and overly loud. Love that it's connects to wifi. Sleek color and design

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one word: WOW! It was delivered yesterday and I immediately had to try it. Just love when it signs at the end of the load among many other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this smart washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a smart washing machine, but I'm so glad I own this one. Setting it up with your phone is easy. If you prefer to customize the washing cycle with your phone, then this machine is for you. It has a laundry recipe program that allows you to select what you have in the machine and it customize the cycle best for your laundry. I don't personally use it much, but it's a nice addition to have if you want it. My favorite things about the smart app is that it can tell me when my laundry is done because I hate the ringtone that the machines have and I like that you can turn the ringtone off unlike previous washing machines.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nilin! It sounds like this washer is meeting all your needs! That's wonderful to hear. ^Jecca Samsung