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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.5 out of 5 stars with 1351 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's cleaning performance, ease of use, and quiet operation. Many appreciate its smart features and large capacity, while also noting its sleek appearance. However, customers are negative about issues with the spin cycle, including noise and vibration, as well as concerns regarding balance and occasional installation problems. Some also reported problems with the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,351 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes very helpful …. Cleans very well…. Jhvbj

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older unit with this. Saved money by getting open box item with cosmetic damage. Works as intended. Smart features useful for monitoring status and diagnostics and control. Larger tub allows for larger loads reducing energy use. Superspeed wash cycle reduced time by almost half.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Arkutek,
      Congratulations on your new Samsung Washer and thank you for your review. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ta

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer great people who came to install and explain the features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I absolutely love it, so modern and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome front load washer and has multifunctional capacity to wash any size loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!!! It is easy to use and better than my old washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Front load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with WiFi connectivity makes it easier for a busy family.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer, with lots of features but you mainly use one or two...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it - quiet and clothes smell great. I also love the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase process and easy ability to use are great , most everything about purchase process and usage so far have been great. Delivery company , process and installers were horrible and would cause me to never use again . Very disappointed in Best Buy for subcontracting such a crappy Delivery service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality vs price is good. Long lasting and not noisy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tigran, I would like to congratulate you on your new Samsung Washer. I am glad the unit is treating you well. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is digital and has an app function. I have not used the app yet but look forward to. The washer is quiet and does not use a ton of water compared to other top load washers I’ve owned. Many cycles to chose from and timing. Not complaints as I bought it in sale for less than $750 around Thanksgiving. The optional pedestal is a nice add on if you don’t want it directly on the floor.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Gamer2020! We are so excited for you to get to connect the washer and see all the great features the app offers. We hope you love it as much as we love your review! ^Jecca Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Samsung appliance, run smooth without noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung appliance, run smooth without noise. Bought for my new home.

    I would recommend this to a friend
  • Pros mentioned:
    Smart features

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet, lots of features... highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High Quality!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I've owned thus far! Large loads and easy to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Smart" option is a surprisingly useable function.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We settled on the 4.5 because there were no larger machines available for months and our washer had just died. Still a large tub and handles a large load. The "Smart" feature when paired with the mobile app is great for staying on top of laundry in a big household. You get notifications if there are cycle/machine errors and cycle end alerts. Very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use, easy to install, get's the job done the first wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wish I bought it sooner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Does an excellent job getting clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit fit right on top of my pedestal from prior machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Samsung Works very good I like my washer and dryer.

    I would recommend this to a friend