Customer Ratings & Reviews
- Model:
- WF45T6000AW
- SKU:
- 6416171
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.
This summary was generated by AI based on customer reviews.
Washer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job cleaning with all the different settings. One drawback, the button ink have begun to smudge within a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you informing us that your Samsung washer does a good job cleaning with all the different settings; however, the button ink has begun to smudge within a year. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/legal/pc/#samsung-computer-limited-warranty
You may also check pages 40-47 of the user manual for information about maintaining your appliance.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144594533
-Angelica
Weight balancer exploded less than a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it worked, its been about a year and one of the weight balancers exploded. It's now out of warranty and Samsung wont cover it. The cost to repair is basically the same a new one. Terrible build quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad you informed us about what happened to the Samsung washer, Joey.
To help you with this, you can check the services we offer at the link below.
https://www.samsung.com/us/support/service/
For us to better assist you with your concern, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145714015, which will help our team pull up your information.
^Rainly
Samsung front load washer quiet and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd washer in 5 years, and it looks like we finally have a winner Samsung! after a month of daily use the family has voted and its unanimous, they Love this new washing machine, Loads are washed faster and better and as a surprise bonus wrung out so thoroughly im saving on my electric bill as the dryer never sees double duty like with our previous Maytag waher. Thank you Samsung for making a great product
I would recommend this to a friendSamsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we are using it for last 8 months...
I would recommend this to a friendWorth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs great. Large capacity loads. Washes delicates nicely, while cleans blankets without worry. It plays a tune when it’s finished. Love that. Best Buy installed, and they were very careful and professional. Great job.
I would recommend this to a friendSamsung washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The detergent spot is always wet and watery after washing completed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer,
I would like to congratulate you on your new Samsung Washer. I understand you are having some concerns with the dispenser draw. I have some helpful information that I would like to provide to ensure that you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143306488. We apologize for any inconvenience in this situation. We thank you for choosing Samsung and welcome you to our family. ^Brad
Buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Those aren’t scratches! These are beautiful looking washer and dryer perfect for a small space apartment. Eric did a great job installing our washer and dryer. He even gave us care tips.
I would recommend this to a friendUnhappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery did not bring all the parts for the install. The store could not find the parts to stack the washer/dryer so we couldnt hook it up. The door was scratched up. Well never order from best buy again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144625323.
-Noraina
Perfect Wash!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wash great..It's perfect! If your looking for something can do wash some clothes dirty. This washer can do pre soak and it's amazing!
I would recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks like a kid toy, not impressed with the overall quality. Retuned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavideC.
Thank you for choosing Samsung for your washer needs. We're saddened that you decided, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
Samsung Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?
I would recommend this to a friendBest investment ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. I thought it would take all the day to wash cloths but its very spacious and big!
I would recommend this to a friendGood Washer/Dryer Stackable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Does what its supposed to do. Good size. Pretty quiet except when it's letting you know its cycle is done.
I would recommend this to a friendGreat Washer!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this washer, ive had it for 5 years and it hasn't failed me, yet.
I would recommend this to a friendNot so smart washer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it only a few times and I got the error SUD twice!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are happy to see you posted a review.
SUd error code means Excessive suds error.
You can check the troubleshooting guide I have provided below about the Samsung washing machine information and error codes.
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
This code does not indicate that service is needed. It is caused by an incorrect use of detergent.
You can check the link below about how to use detergent in your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00031847/
You can also check the fabric chart on the model's user manual link on pages 56-57 and pages 27-28 about adding the correct detergent.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145719744, which will help our team pull up your information.
^Rainly
Good washer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. I had ot for almost a year and no problems so far.
I would recommend this to a friendSerious leak after 2 weeks of use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Developed a serious leak out the bottom within 2 weeks of paid delivery & install.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Washer. You stated that your appliance was only two weeks old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142817521. We thank you for being a part of our growing Samsung family. ^Brad
Samsung clothes washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It is very good and easy to use. Large inside .
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use, Noise level
Nice features and well made!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this washer and its matching dryer to replace our 20+ years old front loading machines. The washer is well made and the capacity is approximately 1.5 times greater than the washer it replaces. The controls are easy to use and the machine is very quiet. The additional capacity really gives the clothes plenty of room to spread out which, we think, is getting them cleaner than our old washer. There are 10 different wash cycles (including self-clean) and you can change the spin speed, water temperature, number of rinse cycles, and the type of load (heavily soiled to lightly soiled) with 5 different levels for each which are indicated via individual lights for each setting. Each cycle has its own default settings which are some combination of the previously mentioned 1-to-5 settings/lights. The only quibble we have is most of the cycle defaults use both hot and cold water (2 or more of the indicator lights "on" for water temp) and we prefer to wash our clothes in cold water 95% of the time. This requires that we remember to manually turn the water temp down to its coldest setting every time we start a new load. It's not a big deal nor is it worth dropping dropping the overall rating but I figured I'd mention it. All in all, this is a great machine and is far less expensive than most other front load washing machines. We love it!
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Noise level
Great front-loading washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best washer I have ever had. It does a great job cleaning the fabrics, it holds a lot of clothes, and still gets them clean. It is way quieter than the previous front-loading washer I owned.
I would recommend this to a friend
