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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet's quiet operation, cleaning ability, and ease of use. Many appreciate its large capacity, making it suitable for washing bulky items. Positive feedback also highlights the reasonable price and attractive design. However, some customers noted that the rinse cycle could be improved and expressed mixed feelings about the lack of a central agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 233 reviews
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this too load washer, it dies not have an agitator and plays a nice little tune when the load has finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the matching set and I love them. This is my first set that I’ve bought brand new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in need of a new washer and dryer and im so happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and it is very quiet and efficient. The washer looks stunning and feels premium.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So far it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer so far. It's quiet, slick, and does a great job on getting my clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer The black is a nice color and really stands out Clothes come out clean every load

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer im in love with it its Good for the price very nice and beautiful in black

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this Samsung washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with lots of cool features. Price was great! The platinum color looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    washing clothes easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this samsung easy to use and its quiet best washing machine I have owned so far

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy efficient very quiet you don’t even hear it washing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of perfect but ... not completely

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the purchase of this washing machine at the beginning. Delivery was very fast, delivery guys were very nice and helpful ( big "plus" for BB), machine came with dent ( "minus" for BB, I got BB gift card as small compensation) . I like the modern design of machine, platinum stainless steel looks great but the top of it is made from cheap plastic that can be easily scratched even by plastic bottle. Machine has a lot of cycles from 36min "quick wash" to 2h 20min "heavy wash" if you select high water level, pre-soaked and extra rinse option. Big advantage is Active Water Jet especially if you don't have a sink in laundry room( I wish it gives warmer water not icy cold one). Machine is quiet. Tube size looks spacious but you can fil it up to half or 2/3 max otherwise the water will not cover the clothes completely and those at the top will remain dry (even with the extra high water level). By the way I like possibility of adjusting the water level. Spinning is very good which saves me drying time. Now my biggest disappointment: the washing machine does not rinse clothes during the "normal" washing cycle. For the last 30 minutes, which are usually intended for two rinses and a final spin(in the remaining cycles), it only spins, slowing down for 2-3 minutes to spray water into the center of the tub (the water doesn't even touch the clothes), as a result the clothes are stiff from non-rinsed detergent. I know not only my washing machine has this problem. I suppose it has sth to do with a faulty computer board. Instead of fix it SAMSUNG blames the customers for ignorance and send them worthless link "how to to properly wash your close"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have some concerns with your Samsung Washer not cleaning your clothes properly and I would like to make sure you are getting the best performance. I have some helpful information that I would like to provide that will take care of this issue. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice washing machine. I like the water jet for rinsing. I am 5’2’’ and have trouble reaching clothes at the very bottom (always my issue wi the pretty much any washer) so I have to use a stool sometimes. Easy to use and does what it’s supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an overall good product. As an added perk, the machine plays a pre-recorded song upon the end of the cycle.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Better than side loading

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked side loading washers, they feel like they never wash the clothes fully and tide pods stick onto it. The volume on this thing is MASSIVE! There's no middle stick in most washers that take up space and is annoying to deal with. So you end up putting in your whole month's worth of laundry and it'll be just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    serenity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good washer, very quiet and spacious, haven't hit any hiccups with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new washing machine works great! Quiet, cleans well...very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of the panel, Excellent product, quiet and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome machine, very quiet and gets the clothes very clean, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Hear me out - a machine...that washes clothes!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a washing machine! It washes, it rinses & it spins! When it finishes it plays a cute little tune that I'm sure will haunt me in my nightmares in the future. I mean, what can one say in reviewing a washing machine? It does exactly what you think that it should do and it was a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, love how much i can fit in and how quietly it washes

    I would recommend this to a friend
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