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Customer Ratings & Reviews

Your price for this item is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet's quiet operation, cleaning ability, and ease of use. Many appreciate its large capacity, making it suitable for washing bulky items. Positive feedback also highlights the reasonable price and attractive design. However, some customers noted that the rinse cycle could be improved and expressed mixed feelings about the lack of a central agitator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 233 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It is a great product thus far. Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far does a good job. Quiet-go. It is a convenient size for me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Great color. Cleans well and not too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, it is super quiet, it tells you how long the load will take and the icing in the cake is that little song it does once the load is done.... 10 out of 10 will buy again if I had to ever buy another!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, bad delivery service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works as it should with no problems. The only problem i had was the delivery service. The guys the used were just lazy and didn't try to take my washer in my basement, so I told them to leave and I'll take care of it. I probably wouldn't have been so upset if they just gave an effort to attempt to take it down but they basically just wanted to drop off and go. Other than that, the washer's good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good easy to use and very quiet I hope it will last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've never been so excited about a washing machine before! It has plenty of room for large items (and fit in our space); multiple settings and options. Have not used the water jet, yet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung product this washer is so quiet and saves on water consumption. The clothes comes out clean and the ability to control it via Wi-Fi A+

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash my king size bed set in 1 load. And the faucet feature is perfect, because our dogs water bowl is in the wash room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this! Super easy to use. The Best Buy delivery drivers are professional and friendly. They haul away my old one and make everything easy. By the way the same model in Home Depot is $80 higher. So I think I got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Samsung Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washing machine. It is easy to operate, wash the clothes clean and I like that it is a Samsung brand because I hope that it will last a very long time. The machine is quiet and not nosey and looks classy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this and the matching Dryer. Fits a lot of clothes and gets the job done. The only complaint is the jingle that plays when it’s done washing. Lol

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the agitator in the middle is gone, leaves for so much more space and bigger loads of laundry. I also really like the see-thru lid. Loving this washer so far

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Thank Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great Silent No need to be worried Trustable Samsung is world best Designed well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this top load washer many times. The unit has performed well so far. When the washer is done it plays a tune to let you know that the wash is done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Bearings went at 14 months… :(

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer cleans (cleaned!!) well and I like the active jet feature. I manually selected water levels for loads as I don’t think the automatic option cleans with enough water (parts of clothes were still dry after a load, softener stains, etc). 14 months in, it started to sound like a jet engine during the spin cycle, which got louder with time to where we couldn’t converse while it was on. The bearings were gone. Warranty ended at 1 yr- about $550 to repair… had to buy a new washer. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement washer working fine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first washer we received was a lemon; with a faulty computer board. Samsung didn't have the the parts and who knows how long it would have taken! Luckily we realized just in the nick of time that Best Buy's return policy for appliances is only 15 days, so on the 15th day we asked for and were able to have it replaced. The new one is working fine for the past 20 days. We also bought the Best Buy extended warranty for peace of mind.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. We appreciate being your your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, leaves clothes clean and even dry after the final spin. It offers many cycling setting, for your preference. Affordable for a Samsung item definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go look at that Maytag again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating element went out with in the first few months and replaced it myself rather than going through the hassle of warranty. But everything is fine now 6 months later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is holding up very well. Great upgrade over my previous one. Very happy with the purchase thus far. Easy to use, fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is worth every dollar b the clothes come out so clean The color looks great in my new laundry room next to the matching dryer best but delivery did not disappoint

    I would recommend this to a friend
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