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Customer Ratings & Reviews

$549.99
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Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 3,237 reviews
  • Rated 5 out of 5 stars

    After 2 years, zero problems.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years of use by a 6 person family, the machine has proven reliable and highly effective. It manages large loads with ease and is quiet. It does not vibrate, it is efficient with power and water usage. Most of all, it is easy to use and attractive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, great with all load sizes, quite and efficient .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine has been great! It’s super quiet. I was hesitant to buy without the agitator but it turns out it cleans great. Plus there’s more room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large enough to wash my king size comforter. Very quiet. I like this top load washer because I had a front load Samsung that had a water seal go bad and leaked during use. I don't have to worry about that with this washer. I like if you set the washer not exactly to the amount of laundry you put in, it will automatically adjust water level and time during the wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this a month. It is the most quiet washer I have ever had. The clothes are very clean and come out of the machine drier than my old washer got them. This saves me money since my dryer does not run as long. This is my first washer with no agitator and I notice the clothes are not as wrinkled. Sheets are no longer twisted together. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic washing machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for a year and a half. So far this washer has performed very well. I love the large capacity due to no center agitator. It makes it easier to wash large thick blankets and large loads of towels. The auto sense water level works very well. I love everything about this washing machine and it has performed flawlessly since I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT. THE PRODUCT WAS EFFICIENT. IT IS EASY TO USE. IT WAS THE BEST WASHING MACHINE I HAVE EVER OWNED. THE PRICE WAS REASONABLE. THE SALEMAN WAS A GOOD ONE. I WOULD RECOMMEND THIS PRODUCT THIS PRODUCT TO MY FRIENDS AND NEIGHBORS. THIS PRODUCT WAS EASY FOR ME TO USE. I LIKED THE VIBRATION REDUCTION TECHNOLOGY. I LIKED THE WHITE COLR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy display settings and great functions like quick wash and extra rinse. Cleans clothes and esthetics pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is that I LOVE THIS washer machine, is amazing. It works very smoothly, holds big loads and makes no noise so if you have little ones or any one in the house sleeps during the day I totally recommend. And is so pretty too! I love the see thru top your able to see how much water is pouring and I think that's important for us house wives we want quality but something that makes you feel good when you use it and this is IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for new homeowners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity. Had no center agitator. Super quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer. The inside is big and holds a lot, I like the fact the agitator is on the bottom instead of up the middle which limits the space for clothes. It's quite and efficient am going to buy the dryer as well. Overall a great product at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for both snall and large loads!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed this as a set because I bought both the washer and matching dryer. I am very pleased at how they both clean and dry and how quiet they are. They look so nice,and are perfect for both small and large loads!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as Sunday morning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. Large capacity. Easy to use with a variety of settings. Bought this on sale which was an excellent value. Time will tell but this machine is a pleasure to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Efficiency game changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After keeping my old center agitator Kenmore washer happy for more than 20 years, one morning it finally washed its last load and I rushed to find a cost-effective replacement. Firstly, the wash capacity is awesome. Toss in a queen sized bedspread without blinking an eye. Next, the automatic water level setting; where has this been my entire life? No more guesswork, plus we conserve water. Then, the cycle choices range from as generic as "normal" to "waterproof" for jackets & ski clothes. If I had to list a negative (kind of) it would be the "self clean" required cycle. I get it, we want a happy and clean unit to last as long as possible, but does it have to fill my giant basin with Hot water (read: conservation)? Overall, it does the job I need with kids and pets making the laundry piles never ending. And I was able to wash 3 standard pillows at once!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    lint everywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not impress with this machine. Pro: large tub, many cycles, quiet, easy to use. con: no lint filter blankets don't wash well lint settles on top of blanket. Dark color clothes always shows the lint. need and extra spin cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we certainly understand how frustrating it is when you purchase a new appliance and it does not meet your expectations. We are here to help. Here is a link to a troubleshooting guide that may help with your concern on your dryer not drying your clothes (https://bit.ly/33NAs47). At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107660) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 4 out of 5 stars

    Wish I could Pre-Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Clothes wash really well and are decently spun out for the basic loads we run. Its in my basement, so not sure about how loud it is. My only regret is that I didn't notice it doesn't have a timer, so I can pre-program a load to run later. That feature would make this a great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved to a new home and bought the Samsung washer and dryer pair for it. My old pair was by Whirlpool. Whirlpool dryer was extremely noisy from the beginning. This washer has been great. Cleans thoroughly and I like having a timer on the panel so I know how much more time it has to complete the wash. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE THIS WASHING MACHINE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Quiet, large capacity, with room for quilts and pillows. No agitator to take up precious space. Very happy with this washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It’s nice and spacious. Its not noisy. Price was reasonable. I don’t have the matching dryer but will be purchasing soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite when is washing and very easy to use, enough space to load a big set of clothes.

    I would recommend this to a friend