Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$549.99
Save $220
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 3231 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the noise level, cleaning performance, capacity, and ease of use of the 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+. Many customers appreciate the quality and size of the product. However, some customers express concerns about the agitator and spin cycle. A few customers have also reported issues with the balance of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,231 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this large capacity washer, easy to use, washes great and sings when its done!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer thank you Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer it’s has a lot a room also the delivery was on time and on point pretty much effortless I also like the different settings on there and the options it gives us it definitely cleans our clothes we were used to the laundry mat for 4years this has been a blessing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Very quiet, does a great job and easy to use. Like the glass top so you can watch what’s going on.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer machine that I’ve been had, thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer and have been very impressed wjth it’s efficiency. Washer is quiet and runs well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, We are pleased you are liking the operation of your new Samsung Washer. We are happy to welcome you to our community. Thank you for choosing Samsung any our family's home. ^Brad Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very nice washer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for two months now abs it’s been very good. Very easy to use and very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the simplicity of the buttons, it’s not too overwhelming. I really like the see through feature on the top, the lid. It’s very fascinating for my toddler to watch lol she loves doing laundry with me and being able to see the clothes spin and water come out. Also it’s a great convenience that I can pause the cycle and though in any last minute socks or shirts, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 3 out of 5 stars

    Good product; Salespeople NOT in sync w/installer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as the product itself, we're happy with it. It's nice to be able to see the items inside even if the wash cycle is going. We used to have an agitator, but this washer uses an impeller. This actually frees up space and makes it easier to load and unload. Re: salesperson promise vs. installation reality... that's where I was very tempted to rate this as POOR, but that wouldn't be fair to the product itself. We were told that we would have to purchase a new set of hoses even though we didn't need any. He assured us that we could bring it back for a refund when the installers showed up with it. The installer barely gave me a chance to even stop him from installing new hoses, and he told me they are required to install those new hoses!!! I was out the $35 that it cost for these as a result, and I imagine that someone will get my hoses re-purposed --- which were in excellent condition!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing and very easy to use. I loved it so much I bought one for my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way this washer works! Its not too fancy but still is an upgrade from my old washer. Cleans everything well and is very stable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loud Buzz

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one issue with this machine so far. There is a BUZZ that I thought was a malfunctioning part within the machine. Not so, it is just loud. it only happens at the start of the cycle. The machine work well just loud at the start of the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer for about a month now and i love it. It holds a lot of clothes and even with a full load my clothes look and smell clean. My old washer definitely was not doing as good a job as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans everything well and very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works great, quiet and efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Quiet, efficient and washes well. It is very easy to use. I would recommend with no hesitation!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer. Nice price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very pleased with the washer. It is easy to operate and has a good-sized tub. The spin cycle is excellent at removing water. I bought it online and picked it up at the store without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at good price, functions well and easy to usr. So happy with thus product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Solid washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, large washer that is pretty quiet. Easy to use. Only con for me is that it does not have a setting to start cycle at a later time. Overall, good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washer for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same controls as my old samsung, except it doesn't remember any previous settings, only goes to default settings. good capacity and does everything that i want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    So far, so good!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer and wasn’t sure how I’d like a top loader without an agitator but it has done a great job so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer went out over the holidays . When we went to look at Samsung and this was the only one that wasn’t on recall . Also available for delivery within a week. I’ve never had a Samsung before and really like mine.LOVE when it’s finished it plays a tune

    I would recommend this to a friend