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Customer Ratings & Reviews

$599.99
Save $400
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 382 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, minimal noise level, and large capacity of the 4.6 Cu. Ft. High-Efficiency Smart Top Load Washer. The ease of use, removable agitator, sleek design, convenient size, and appealing color are also well-received. However, some customers have reported concerns regarding washing quality and balance issues during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 382 reviews
  • Rated 5 out of 5 stars

    Good washer for its price and the model.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice washer and dryer for its price.Just to high for us.Just our drain cant accomodate its overflow,reason that we have to return. If our drain was up to the capacity of the overflow of the water from the washer.It could have been a good buy for us..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great it’s amazing best money spent works very well with timer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Fresh n So Clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far clothes are coming out smelling fresh and clean as the day I bought em. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model. Really easy to use and understand. Love that is connected to my wifi so i can control it while i am out running errands. I truly thinking about getting the dryer now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed how easy it is to use, height wasnt a concern and quiet overall

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works as advertised. Nice looking in place.color is very attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, best washer I've ever purchased. Quiet, light, smart, it's everything anyone wants.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this washer work good no issues looks good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Easy and simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and build, quiet and simple. It is a little larger than I expected but it holds a lot of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer just what we need it.does what it supposed to. We loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That breast?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer , If you got child try washer they clothes don't know what they doing it way you could control on your phone just tell them push smart control on washer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome. I have recommended it to others. It does great washing large loads and also small loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!! It is very easy to use and super quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not sure if i would recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got it around july 2025 it was working nice and quiet. Recently has been more and more loud when washing clothes. Clothes comes out really wrinkled and my start button is stuck.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Josh999,

      We know how important a reliable washer is at home. Let us help you.

      We shared links below to help with your washer that is loud during usage, makes your laundry wrinkled after the cycle, and with your start button that is stuck. Please check the embedded words and watch the video included for more details.

      Samsung washing machine is too noisy
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Samsung washing machine buttons won't work
      https://www.samsung.com/us/support/troubleshoot/TSG10007308/

      Laundry is tangled or wrinkled after washing
      https://www.samsung.com/us/support/troubleshooting/TSG01218323/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151755867) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far and the delivery went very smooth and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacy-it doesn’t have the middle piece that spins is the only downside..only washer I’ve ever seen with out it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever made I love it ⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Product review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine seems to get clothes much cleaner than a wash machine without an agitator. I did note, if you are a shorter person you may need a step stool to reach the bottom of the washer, i am about 5' 6" and have slight difficulties. I have not noted any issues with machine noise, as i read in other reviews. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but tall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. However, if you are short you will not be able to reach the bottom to get out wet clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i purchased this washer it big enough to wash my loads of clothes due to me having a big family. I would definitely recommend

    I would recommend this to a friend