Customer Ratings & Reviews
- Model:
- WH46DBH500EV
- SKU:
- 6569245
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance, features, and size of the 4.6 Cu. Ft. Washer with Flex Auto Dispense System and 7.6 Cu. Ft. Electric Dryer, with many noting its quiet operation and ample capacity for large loads. The ease of use and convenient dispensing system are also appreciated. However, some customers have expressed concerns about the drying performance, noting that items sometimes do not dry completely.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Size
Great washer and dryer combination
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer combination, good size and quiet
I would recommend this to a friend - Pros mentioned:Features
stackable washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first new washer and dryer in a long time. It is nice to have the new features of a modern appliance. Hope to have this on as long as the lase set
I would recommend this to a friend Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this washer and dryer set.The salesman was great, loved his knowledge of the set.
I would recommend this to a friendSmall spaces
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it 5 stars the brands as the operation of the machines are excellent for small spaces
I would recommend this to a friendSamsung WH46DBH500EV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well and look great. The set I bought was an open box floor model so it was a fantastic deal as well. Im very happy with the purchase so far.
I would recommend this to a friendHighly recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these washer and dryer. It’s super friendly and love the music that sound when it’s finish washing or drying.
I would recommend this to a friendStack sumsung washer/dryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warrenty definitely recommended good coverage certain deals quality material
I would recommend this to a friend- Cons mentioned:Drying performance
Don’t Love It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is beautiful, but I find it very complicated to use. I don’t like that there’s one knob to control both the washer & dryer. I find it very labor intensive to just do laundry. Also, it takes at least 45+ minutes to wash a basic load and at least that long if not longer for the clothes to dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robin,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ! I love the ai option that it comes with.
I would recommend this to a friend- Pros mentioned:Overall performance
all smiles
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this item washing has never been so easy the store sold me a great prodouct
I would recommend this to a friend Saved on detergents.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That new washer with the auto dispenser is a lifesaver! I was totally wasting soap before, but this thing figures out exactly how much I need.
I would recommend this to a friendNice, but with serious flaws
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer is very nice looking and seems to work well. However, I think that aspects of the Samsung design here are practically insane and very very exasperating. The washer very nicely announces to me on my Amazon Echo that my wash is done. When I go to move the wash from the washer to the dryer, however, I cannot. The door is locked. Is there a button to unlock the door? No. Does the user manual tell me how to unlock the door? No. Do I have to crouch uncomfortably in front of the washer for several minutes pushing buttons, unintentionally restarting and stopping the washer until I finally figure out some mysterious and non-repeatable combination of button presses that finally unlocks the door and allows me access to my laundry? Yes. Is Samsung incapable of understanding hiw insane and exasperating this might be for people who have just spent $2000 for a new high-tech washing machine? I guess so. Probably for the same reason that their installation instructions are so utterly vague and unhelpful. Be sure to level the unit on installation even though there’s no way to know how or which way to turn the fiddly nearly inaccessible screw feet to do so. “Good luck with that” says Samsung, who just couldn’t care less how frustrated you might be. “We make billions of dollars a year but can’t afford to hire a sentient being who can write instructions.” If you don’t believe me, go to their website and try to find out how to unlock your washing machine so you can transfer the clothes to the dryer. I promise you that whatever you find out will not work and the washer will still be locked. Good luck with that!
No, I would not recommend this to a friendBrand response from Samsung
Posted .John, we strive to offer a stress-free experience when using your washing machine. Let us help you out.
There can be several causes why the door won't unlock. First, when a cycle is in progress, the door locks automatically and the indicator light turns on. Second, If you pause the washer while it's heating the water, the door will remain locked for safety reasons. Finally, the door is locked remotely when the SmartThings app is activated.
Please refer to the resources in your washer/dryer combo set's user manual, page 33, on how to adjust the levelling feet, pages 57-58 under icon descriptions (See door lock) and steam sanitize, and if your washer's door does not open, see page 88:
https://downloadcenter.samsung.com/content/UM/202402/20240222125354697/OID73831_IB_H700-550-500D-AD_SimpleUX_EN_CFR_MES_231220.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147032300, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Features
My favorite washer and dryers
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveeed!!!!! I got a good price, and works very nice. Save me money because is smart.
I would recommend this to a friend Caregiver
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, very friendly staff and fast attention. Thank you so much!
I would recommend this to a friend- Pros mentioned:Overall performance
Great looking washer/dryer combo set
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice efficient set. It fits perfectly in the closet and does exactly what is supposed to do
I would recommend this to a friend Decent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met expectation! The only thing is that it is too heavy.
I would recommend this to a friend- Cons mentioned:Drying performance
Samsung washer/dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on small loads. Any load size medium to large takes a very long time to wash and dry. I returned the unit because of the time. Also, there are 4 shipping bolts in the back of the unit that need to be removed before use that they don't tell you about...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ReneeS,
Thank you for choosing Samsung for your washer/dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
Why can't I wash blankets in peace?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system is great, except every time I was any size blanket it throws an error code saying unbalanced. When I sell my house, this one is staying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alicia, we understand how vital a working washer-dryer combo set is in your household. Let's get this taken care of.
Please refer to the resources below to rectify your combo unit's concerns. Please click the links and hyperlinks and watch the embedded video (if available) for tips.
The washing machine displays an error code (Please select the exact error that you are seeing):
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide the reference number 1151356870 so our team can pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Overall performance
Great looking and functions well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look and functionality. Fits right in the place perfectly. Timely delivery and professional installation.
I would recommend this to a friend Unit okay, delivery a nightmare
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit itself is okay, if i had to repurchase i would not, it takes a little bit to figure out. The delivery from the beginning has been a nightmare, first set the delivery guys dropped so we had to wait for a replacement which i had to contact them cause they didn't contact me about it. The second was not delivered when promised. Finally get the delivery date for the second unit and they delivery it and tear up the laundry room flooring moving the unit in. The guys takes pictures and put a claim in and i hear nothing from them for a month so i Finally get ahold of them and still in the process of getting my flooring fixed. Been a mess
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We know how frustrating your experience was. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your specific concerns.
Have a great day!
^Chrystel
